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Internet and ecommerce

Free website terms and conditions

FREE

1.0
This is a free version of our standard website terms and conditions document. It is identical to that document, save that this version includes an SEQ legal credit. In addition to the provisions that would typically be included in any set of website terms and conditions, this document includes provisions covering user accounts and user-generated content (although the latter are not as detailed as ...

Free privacy policy

FREE

2.1
UPDATED
This is a standard website or web app privacy policy, which will help you to comply with data protection legislation, and has been updated for the General Data Protection Regulation (also known as the GDPR). This policy covers the following matters (amongst others): the collection of personal information; the use of that personal information; the legal bases for the processing of that information; disclosures of ...

Free cookies policy

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1.0
UK and EU law requires that, where a website uses cookies or equivalent technologies, the website operator must make certain disclosures in relation to the use of the cookies. This policy template has been designed to help website operators comply with this disclosure obligation. Website operators may be required, in addition, to seek users' consent to the use of cookies. UK law on this subject ...

Free copyright notice

FREE

1.0
This is a copyright notice (or copyright statement) template, designed for use on a website. Copyright is one of the cornerstone intellectual property rights. Although websites as such do not attract copyright protection, they are made up of works that do (literary works, graphical works and so on). Using this template, the website operator may assert ownership of copyright in the website, and set out ...

Free website disclaimer

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This website disclaimer does three different jobs for a website operator: it disclaims certain liabilities that might arise out of the use of the website; it sets out the basis upon which a website may be used; and it prompts certain disclosures that are or may be required of website operators by English/EU law. The document is a shortened and simplified version of our ...

Free anti-spam policy

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In this document, a website or service operator may set out its policies in relation to unwanted commercial communications, commonly known as spam. Whilst spam filters, whitelists / blacklists and other technical measures are the most important anti-spam tools, a formal anti-spam policy can also help, demonstrating that the operator takes spam issues seriously. This policy document opens with a defamation of spam, and ...

Free linking policy

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1.0
This is a free version of our regular linking policy. It has been created for website operators who want to set out, in detail, their policies relating to hyperlinking. The default provisions state a website's policies in relation to both links form the website and incoming links. This type of legal notice is relatively unusual, but may nonetheless be useful in respect of some ...

Free medical information disclaimer

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1.0
This is a medical disclaimer document, designed for use on a website publishing medical information, for the purpose of disclaiming liability - or rather attempting to disclaim liability - in relation to that information. Such medical information may relate to disease, injury, drugs and other treatments, medical devices and/or health products. The document asserts that the medical informaiton does not amount to advice, and if advice ...

Free legal information disclaimer

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1.0
This is a free version of our legal information disclaimer template. The only difference is the inclusion of an SEQ Legal credit. This disclaimer has been created for websites that publish legal information - eg the websites of lawyers or other legal services organisations. Issues covered include: (i) the distinction between legal information and advice; (ii) the question of when to obtain professional assistance; and (iii) ...

Free SaaS agreement

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2.3
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This is a short-form agreement covering the B2B provision of software-as-a-service. It also includes provisions relating to support and maintenance services. An acceptable use policy is included with this document as a schedule. This agreement is not suitable for use where the parties will contract online. If you are looking for a document to form part of an online checkout process, ...

Free health and fitness information disclaimer

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1.0
The publication of information relating to health and fitness presents special risks. Even if the underlying data is correct, the publication health and fitness information about such matters as dietary changes and exercise programmes can lead to illness or injury. If you publish such information, you should take reasonable steps to mitigate these risks. This disclaimer template is designed to help with one aspect of ...

Free terms and conditions of sale via website (B2C)

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1.1
Under this free-to-use T&Cs template, a website operator may contract through the website to supply goods to consumers. The T&Cs have three main purposes. First, they set out the legal basis of the contract between the supplier and the customer. Second, they help mitigate risks to the supplier that arise out of that contract. Third, they help the supplier to comply ...

Free delivery policy

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This free delivery policy has been designed for use in conjunction with our T&Cs of sale via website documents. The purpose of this document is to set out the detailed policies which a supplier of goods will follow when delivering goods that have been ordered from a website. The document covers methods of supply, times for dispatch / delivery, and so on. It may be ...

Free returns policy

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1.0
If you are selling goods online, and want to offer rights of return that go beyond those mandated by (English) law, then you can do so using this returns policy document. This free returns policy should be used in conjunction with one of our T&Cs of sale via a website documents. It can be used with the B2B, B2C or mixed version. Mandatory rights ...

Anti-spam policy

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If you are operating a website or running a service that may be exploited by spammers, then you should consider publishing a formal anti-spam policy. This short policy document covers the basics. First, it includes a definition of spam, and provides that the website operator / service provider does not tolerate such spam. Second, it outlines the technical measures used by the operator / provider in ...

Linking policy

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Hyperlinks are one of the central features of the world wide web. Many visitors will arrive at a website through links. Also, search engines count links when ordering website rankings and, in general, more links mean better rankings in the search engine results pages. Most webmasters will want to encourage links to their websites. The purpose of this document is to help website operators control ...

Medical information disclaimer

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This short medical disclaimer is designed for use on or in relation to websites that publish medical information. It can be used as an independent document, or incorporated into your website T&Cs or another website legal notice. This document should be used with care. Obviously, erroneous medical information has the potential to cause great harm. This is a general disclaimer, and accordingly it does ...

Legal information disclaimer

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The publication of legal information on a website may give rise to special risks. This legal information disclaimer template has been created to help with the management of those risks. The provisions in this disclaimer include the following: (i) a notice that while legal information is provided on the website, no advice is being given; (ii) an exclusion of warranties and representations in relation to ...

Health and fitness information disclaimer

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Websites that publish information relating to health and fitness may be at risk of complaints from users, and even legal action. This disclaimer document is designed to help website operators to manage these risks. Of course, no disclaimer is bullet-proof, and a disclaimer that has been drafted to take account of the particular situation of a particular website may be more effective than this ...

Copyright notice

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This template copyright notice has been designed to help website operators protect their copyright. Websites as such are not copyright-protected works. However, most websites will incorporate text (literary works), images (graphic works), computer code (also literary works) and potentially other types of copyright-protected work too. The notice has several different purposes: (i) it contains an assertion of the ownership of copyright in the ...

Cookies policy

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In the UK, the use of cookies on websites is regulated by the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended). Cookies are also affected by the Data Protection Act 1998. This policy can be used to help you comply with the information disclosure requirements in that legislation relating to cookies. The policy should be used in conjunction with, or as an element ...

Privacy policy

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UPDATED
This privacy policy is a shorter and simpler version of our privacy and cookies policy document, and may be used in relation to a wide variety of different kinds of website. The primary purpose of a privacy policy is to assist a website operator to comply with information disclosure obligations under data protection legislation. From 25 May 2018 in the UK and elsewhere in the ...

Delivery policy

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This delivery policy (or shipping policy) is meant to serve either as (i) guidance for customers so that they have a general idea of when to expect delivery of their goods, or (ii) a legally-binding contract placing obligations on the seller. It explains what the customer should do in the event of any issues with the delivery, including non-delivery and loss. Customers will ...

Returns policy

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Online vendors need to define the conditions in which they will accept returns from customers and refund payments. Online shoppers are more likely to purchase when they have the ability to return items. Some shoppers will review a merchant's returns policy before purchasing, and a fair returns policy increases the likelihood of a sale. Having a clear returns policy builds trust with potential customers. ...

Website disclaimer

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This website disclaimer is a simplified version of our standard website terms and conditions document. Provisions subtracted from that document to create this one include the user-generated content provisions and the website account/password provisions. Although this document is named "website disclaimer", it could just as well have been called "website terms and conditions". The document may be suitable for very simple websites which ...

Acceptable use policy

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This acceptable use policy document is designed to regulate the use of a website or other online service. The bulk of the policy is concerned with prohibiting certain actions and certain types of content. The policy naturally covers unlawful actions and content, but may also cover actions and content that are undesirable but not unlawful.

Prize competition rules

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This is a set of rules designed to regulate an online prize competition. The rules take into account both the rules of English law relating to prize competitions, and the CAP rules related to prize promotions. The rules are relatively flexible, and may be suitable for use in relation to a range of different types of online competition. You should always take care to ensure ...

Privacy and cookies policy (lead generation)

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This privacy and cookies policy template has been adapted for websites that earn money by passing leads or prospects to third party suppliers or service providers. Generating leads inevitably involves the collection of personal data. Typically, a lead generation website will collection users' names, email addresses, postal addresses and telephone numbers, as well as information about the products or services that they have an interest ...

Privacy and cookies policy (social networking)

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A website privacy and cookies policy can have more than one purpose. From a lawyer's perspective, the primary concern is compliance with disclosure of data protection legislation, in particular, from 25 May 2018, the General Data Protection Regulation. However, there are also marketing and user relations perspectives. Users expect website privacy policies and practices to be fair. For some users, unfair policies and practices ...

Privacy and cookies policy (online shop)

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This privacy and cookies policy template has been designed for online stores selling goods, including B2B stores, B2C stores and those supplying goods both B2B and B2C. The policy sets out details of the processing of personal data by the online store in accordance with UK/EU laws concerning the protection of personal information - including (from 25 May 2018) the General Data Protection Regulation. The ...

Privacy and cookies policy

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UPDATED
From a lawyer's perspective, the key purpose of a website privacy and cookies policy is to help a website operator comply with data protection and cookies legislation. In the UK, from 25 May 2018, that will mean compliance with the General Data Protection Regulation (GDPR). A privacy policy which complies with the GDPR will in most respects comply with the current law. However, there ...

Website terms and conditions (standard)

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These website terms and conditions include those clauses that we typically include in documentation for websites that: do not allow users to register, buy anything or publish any material on the website, do not have any unusual features, do not give rise to special legal risks, and do not need to take account of industry-specific regulations. In sophistication, the document sits between our website ...

Online shop terms and conditions

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These terms and conditions can be used to regulate the relationship between a web store operator and users of that web store. They should be used in combination with terms and conditions governing the sale of products, and a website privacy policy. This document is an adapted version of our standard website terms and conditions document. It includes all the main provisions of that standard ...

Digital store terms and conditions

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These terms and conditions are designed to cover the use of a digital store - that is, the use of a website that sells downloadable digital products. To be clear, this document does not cover the sale and licensing of digital products, as to which see our range of download terms and conditions. This document is suitable for use in relation to digital stores selling a ...

Terms and conditions of sale via website (B2C)

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This template may be used to create terms and conditions to govern the sale of physical products, through a website, to consumers, under a contract governed by English law. The template does not make any assumptions about the types of products sold (although the sale of some types of products will of course be subject to special regulation, which will not be accounted for in ...

Terms and conditions of sale via website (B2B)

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This is a standard terms and conditions of sale template document. It is designed to be used in connection with the online sale and supply of products to businesses. Specifically, it is tailored for ecommerce websites that are operated by the seller, rather than sales via third party marketplaces. Payment terms are included in the template. The template assumes that payment will usually be made ...

Website terms and conditions (premium)

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This is the "premium" version of our website terms and conditions document, and is suitable for use on a wide range of websites. The document is an extended version of our "standard" website terms and conditions. It includes, over-and-above the standard document terms: an indemnity protecting the website operator; provisions regarding other websites; more sophisticated user content provisions; a trade mark clause; and ...

Affiliate website terms and conditions

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This affiliate website terms and conditions template may be used by owners of websites that produce income by means of affiliate links. This document is concerned with the legal relationship between the affiliate and users of the website; it is not meant to regulate the legal relationship between the affiliate and third party merchants. The template allows for the creation of terms and conditions crafted ...

Legal website terms and conditions

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There is a great deal of legal information on the web. Much of this information is published on websites with a legal focus, whether those of law firms, barristers' chambers, NGOs, legal journals, legal support businesses or individual lawyers. The legal information comes in many forms: subject introductions, summaries of statutes, case reports, professional practice notes, academic analysis, and so on. One risk that almost ...

Email marketing agreement

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This email marketing agreement can be used in relation to three different kinds of email marketing service. First, where a service provider is actively managing a campaign for the customer. Second, where the service provider is making available a platform to allow the customer to conduct their own campaigns. Third, where both types of service are being provided. Different legal issues affect the different types ...

Email marketing terms and conditions

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Email marketing is an important component of a comprehensive online marketing strategy, allowing as it does direct access to interested customers and prospects. However, there are risks with email marketing. Laws regulate the sending of bulk/commercial emails, and also the processing of personal data, which can include email addresses as well as individual names. With respect to personal data processing, this document has been ...

Social media marketing agreement

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This social media marketing agreement has been designed to regulate the relationship between a provider of social media marketing services and a client for those services. The core definition of social media marketing services included in the agreement covers: (i) content production, publication, distribution and promotion; (ii) online account creation and management; and (iii) analytics. The exact services to be provided under a particular contract ...

Social media marketing terms and conditions

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Social media marketing includes a range of different activities. For instance: online account creation and management, content creation, content publication, content promotion and analytics. These terms and conditions provide a legal framework for these sorts of services. The scope of social media marketing services will vary greatly from contract to contract. For this reason, the scope of the services is to be set out in ...

SEO agreement

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Search engine marketing (SEM) has come a long way since the days when a handful of meta-tags and a scattering of directory entries amounted to a useful service. Nowadays, SEM works best as part of an integrated marketing strategy, and the service provider's responsibilities do not end when the user clicks on a link in the search engine results pages. This agreement has ...

SEO terms and conditions

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This document may be used to create standard terms of business for an individual, partnership or company offering search engine marketing (SEM) services. SEO services present risks for both the service provider and the customer. The service provider, for instance, will need a certain amount of cooperation from the customer; without adequate cooperation, it may be very difficult for the service provider to get results. ...

Digital content distribution terms and conditions

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Where digital content is supplied by a website user to a website operator for resale, the legal basis of the parties' relationship should be set down in writing. That is the purpose of these terms and conditions. A licensing clause is included in the terms and conditions, setting out the basis upon which the website operator may use the digital content, and also the basis ...

Website contributor agreement (paid)

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Under this website contributor agreement, one person creates material (such as text or graphical material) for publication upon another person's website. The parties may be individuals or companies. The agreement assumes that the contributor will be paid a fee in respect of the contribution. In consideration for the payment of that fee, the customer receives either an assignment of the rights in the contribution ...

Website contributor agreement (unpaid)

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Under this version of our website contributor agreement, a person may create material (such as written works) for publication upon another's website, although the contributor does not receive any payment for the contribution. The contributor either grants a licence to the website operator or assigns (ie transfers) the contributor's rights in the contribution to the operator. To help ensure that the agreement takes ...

Terms and conditions of sale via website (B2B, customisations)

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These terms and conditions are for web stores selling products to businesses. They are based upon our terms and conditions for sale via website (B2B) document, and include all the clauses from that document. Those clauses cover such matters as the purchase process, the supply of the products, warranties in relation to the products and order cancellation. In addition to the provisions of base terms ...

Review website terms and conditions

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These T&Cs have been designed for websites the core purpose of which is the publication of reviews. The reviews may be of products, services, locations, events or artistic works. The T&Cs include detailed provisions relation to the supply of reviews, their licensing and their content. In addition, they include all the standard provisions from our generic website T&Cs documents, covering such matters ...