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Online marketplaces

1. Consumer contracts model instructions for cancellation

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This model instructions for the cancellation of consumer contracts reflect the requirements of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In particular, these instructions reflect the text of part A of Schedule 3 to those Regulations. This document is more suitable for contracts relating to goods than those relating to services, although it attempts to cover both categories. NB many of our ...

2. Consumer contracts model cancellation form

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This document can be used by those selling goods or services online to create a cancellation form for consumers as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The text of this document comes from Schedule 3, part B of those Regulations. Section 13(1) (b) of those Regulations states: "Before the consumer is bound by a distance contract, the trader .... ...

3. Marketplace website terms and conditions

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Marketplace websites are those that enable users to come together to sell and purchase products. This terms and conditions document has been designed for such marketplaces, providing that the products in question are physical products. The marketplace-specific provisions in the terms and conditions are organised around the concepts of "stores" and "listings". Each seller may create one or more stores; and each seller may ...

4. Services marketplace website terms and conditions

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This document can be used to create terms and conditions for a services marketplace website - that is, a website that enables users to come together to buy and sell services. The marketplace operator is not intended to be a party to the specific contracts between service providers and customers. Payments by service providers to the marketplace operator may take the form of fees and/or ...

5. Digital marketplace website terms and conditions

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A digital marketplace is a forum for users to buy and sell digital products. These terms and conditions have been designed to help website operators regulate the various legal relationships that arise out of the operation of such a marketplace. The document is not specific to one particular type of digital download, and may in principle be used for ebooks, audio files, video files, software ...