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1. Privacy policies

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Designed to help you to comply with UK and EU data protection law, these privacy policies are, in essence, shorter and simpler versions of our privacy and cookies policy templates. Although cookies are not referenced in the titles of these documents, cookies-related disclosures are included, albeit in summary form.

2. Cookies policies

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EU and UK law provide that, alongside information about the processing of personal data, website publishers must provide information to users about the cookies (or, more strictly, certain of the cookies) that the web application uses. This is the purpose of a cookies policy. Consent the use of cookies may also be required.

3. SaaS agreements

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These agreement-style documents should only be used for a cloud or hosted software service if the parties will be negotiating the specifics of the contract. If terms will be imposed by the services provider upon the customer, and the customer will have no opportunity to suggest alternative terms, then you should consider the SaaS terms and conditions documents rather than these agreement-style documents.

4. Consumer contracts model instructions for cancellation

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This model instructions for the cancellation of consumer contracts reflect the requirements of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In particular, these instructions reflect the text of part A of Schedule 3 to those Regulations. This document is more suitable for contracts relating to goods than those relating to services, although it attempts to cover both categories. NB many of our ...

5. Consumer contracts model cancellation form

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This document can be used by those selling goods or services online to create a cancellation form for consumers as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The text of this document comes from Schedule 3, part B of those Regulations. Section 13(1) (b) of those Regulations states: "Before the consumer is bound by a distance contract, the trader .... ...

6. Privacy and cookies policies

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Almost every commercial website collects some personal data and few websites entirely eschew the use of cookies and similar technologies. In order to comply with data protection law and the law relating to cookies, website publishers need to disclose to users information about the personal data that they collect and the (not "strictly necessary") cookies that they use. These template privacy and cookies policies will help you do just that.

7. Website terms and conditions

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Although we have a wide range of terms and conditions designed for particular types of website, many websites do not fit neatly into any category. Consequently, these more generic templates are among our most popular documents. These terms and conditions are not suitable (or, at least, not sufficient) in relation to websites that feature paid content, products or services.

8. Social and affiliate website terms and conditions

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This template combines the provisions from our social network T&Cs and our affiliate website T&Cs documents. From the social network T&Cs, this document includes a special provision covering social functionality, another covering personal profiles, and another regarding RSS feeds. From the affiliate website T&Cs, this document includes a special clause containing a range of disclosures relating to the inclusion of affiliate ...

9. SaaS terms and conditions

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These terms and conditions have been designed for business-to-business contract for the provision of software-as-a-service. Each document is accompanied by a services order form, which can be used online or offline, and which the parties must sign or otherwise agree in order to bring the contract into force. All versions are also accompanied by an acceptable use policy, setting out the detailed rules about use and misuse of the service, and a GDPR-friendly data processing clause.

10. Legal subscription website terms and conditions

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This template is for websites offering access to legal materials (and potentially non-legal materials too) on a subscription basis. The template includes an optional distance contracting clause, to aid compliance in respect of customers that are consumers.

11. Social network and questions website terms and conditions

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These template T&Cs combine the provisions of our social network T&Cs, and our Q&A website T&Cs. The T&Cs include extensive provisions dealing with user content, which is often a major issue with social media websites. First, there is a dedicated licensing provision which sets out the basis upon which the content may be used by the website operator. Second, there ...

12. Cloud service terms and conditions

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These terms and conditions regulate the use of cloud-based software services. They come in three versions: one for consumer services; one for business services; and one for services that are used by both consumers and businesses. They provide for online sign-up to the services, and each document is accompanied by an optional acceptable use policy.

13. Online booking terms and conditions (B2B)

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This terms and conditions document is designed to regulate the online bookings for events (eg courses or workshops) where the booking is taken by the business organising the event. This document does not take account of consumer protection legislation, and should therefore only be used in relation to B2B transactions. Also, the document should not be used in respect of bookings that are specially regulated, ...

14. Online booking terms and conditions (B2C)

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This booking online agreement template is designed to be used in connection with an online booking facility for events, courses, workshops or similar, where the person or company operating the booking facility is the same person or company that will contract to arrange the event, course etc for the customer. This booking online agreement has been drafted to take account of UK consumer protection legislation, ...

15. Classifieds website terms and conditions

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These terms and conditions were created with advertising websites in mind: that is, websites that publish, as a core activity, classified advertisements or other similar kinds of advertisements. They can be used in relation to websites that offer free advertising in addition to paid advertising, but are unsuitable for websites that only offer free advertising.

16. Subscription website terms and conditions

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A common model for web-based businesses is the provision of access to information, resources and tools on a subscription basis. A user who purchases a subscription will gain access to the relevant information etc for a defined period. This document has been designed for websites providing services on this basis. For example, it may be suitable for use in relation to a website offering ...

17. Subscription website terms and conditions (B2B)

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This terms and conditions template has been designed for websites that offer content and/or functionality to business users on a paid subscription basis. It allows for a free type or level of subscription, in addition to paid subscriptions. Moreover, it allows for different levels of paid subscription (to be described on the website). The template does not take account of consumer protection legislation, and ...

18. Training course website terms and conditions

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This template is a variation on our subscription website T&Cs document, and has been designed for websites offering training courses, by means of video/audio streaming and downloadable materials, on a subscription basis.

19. PAYG services website terms and conditions

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This website terms and conditions template is designed for use in relation to websites that supply services on a pay-as-you-go (PAYG) basis to businesses and/or consumers. The terms and conditions document says nothing about the specific nature of the services being provided. Some services will be subject to special regulation, while other services will give rise to special legal risks: in ...

20. PAYG Q&A website terms and conditions

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These terms and conditions have been designed for website offering question answering services, where at least some of those services are subject to charges on a PAYG basis. This document combines the provisions of our vanilla Q&A website T&Cs and those of our PAYG website T&Cs. This document includes provisions to help compliance with consumer protection law, including the distance contracting rules.

21. Dating website terms and conditions

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This document has been created for subscription-based dating websites. It incorporates detailed clauses covering, amongst other things, the following matters: users' rights to use the website; acceptable uses; user accounts; subscriber benefits; charges and payments; distance selling refunds; warranties and liabilities; breaches of the terms and conditions; and statutory disclosures.

22. Online booking terms and conditions (B2B and B2C)

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This booking agreement template is designed to be used in connection with a web-based booking facility for courses, workshops or similar events, where the person or company operating the booking facility is the same person or company that will contract to arrange the event in question for the customer. The document may be used in relation to bookings made by both consumers and businesses. ...

23. Social network and subscription website terms and conditions

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Social networking functionality such as user profiles, friendships, groups, forums and messaging boards are often combined with paid-for subscriptions on a single website. Typically, a basic level of functionality will be available to all registered users, with subscribers gaining access to premium functionality. This terms and conditions template has been created for websites combining these sorts of features. Copyright in website content is handled ...

24. Hosting services agreement

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This is a relatively long and sophisticated hosting services agreement. It has been designed to cover the provision of web hosting, where the hosting services provider makes available web hosting resources to the customer, and the customer has some discretion as to the use of those resources. An optional service level agreement (SLA) is included as a schedule. The SLA can be used to set ...

25. Hosting services terms and conditions

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This set of terms and conditions may be used to define and regulate the relationships of a provider of web hosting services with its customers. Three of the key concepts used in the terms and conditions are the "hosting services", the "hosting account" and the "hosting platform". The hosting services may include shared hosting, virtual hosting and/or dedicated hosting; the hosting platform is the ...

26. Health and fitness subscription website terms and conditions

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This set of terms and conditions is based upon our subscription website terms and conditions document. In addition to the provisions of that document, this one includes a detailed disclaimer relating to health and fitness information. That disclaimer is designed to help reduce the risks associated with running a website publishing health and fitness information. In particular, in relation to user claims that information published ...

27. Review, affiliate and advertising website terms and conditions

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It's not uncommon for a website to combine reviews, affiliate links and paid advertising. This terms and conditions document has been created for just such a website. The document combines provisions from our review website terms and conditions, affiliate website terms and conditions and classified advertising website terms and conditions. The document assumes that all payments made by users to the website operator in ...