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1. Privacy policies

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Designed to help you to comply with UK and EU data protection law, these privacy policies are, in essence, shorter and simpler versions of our privacy and cookies policy templates. Although cookies are not referenced in the titles of these documents, cookies-related disclosures are included, albeit in summary form.

2. Cookies policies

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EU and UK law provide that, alongside information about the processing of personal data, website publishers must provide information to users about the cookies (or, more strictly, certain of the cookies) that the web application uses. This is the purpose of a cookies policy. Consent the use of cookies may also be required.

3. SaaS agreements

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These are software-as-a-service (SaaS) agreements designed to regulate the legal relationship between a provider of hosted or cloud software on one hand and its business customers on the other hand. These SaaS agreements can be used where the parties are likely to be negotiating the specific provisions of the contract. If terms will be imposed by the services provider upon the customer, and the customer will have no opportunity to suggest alternative terms, then you should consider our SaaS terms and conditions (or, for highly commodified or consumer-oriented services, cloud services terms and conditions) instead.

4. Consumer contracts model instructions for cancellation

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This model instructions for the cancellation of consumer contracts reflect the requirements of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In particular, these instructions reflect the text of part A of Schedule 3 to those Regulations. This document is more suitable for contracts relating to goods than those relating to services, although it attempts to cover both categories. NB many of our ...

5. Consumer contracts model cancellation form

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This document can be used by those selling goods or services online to create a cancellation form for consumers as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The text of this document comes from Schedule 3, part B of those Regulations. Section 13(1) (b) of those Regulations states: "Before the consumer is bound by a distance contract, the trader .... ...

6. API services terms and conditions

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Contractual documentation for the provision of cloud or hosted software-based services by means of an application programming interface (API) without individual human users.

7. Privacy and cookies policies

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Almost every commercial website collects some personal data and few websites entirely eschew the use of cookies and similar technologies. In order to comply with the GDPR and other UK and EU data protection laws, website publishers need to disclose to users information about the personal data that they collect; and in order to comply with electronic privacy laws, website publishers need to disclose to users information about the cookies that they use. These template privacy and cookies policies will help you to comply with these laws.

8. Website terms and conditions

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Website terms and conditions have 4 basic functions: (i) helping website operators to comply with the law; (ii) reducing legal risk by disclaiming or limiting responsbilities and liabilities; (iii) establishing rules relating to the use of the website; and (iv) defining the contractual obligations owed by the user to the operator and vice versa. Although we have a wide range of terms and conditions designed for particular types of website, many websites do not fit neatly into any category. Consequently, these more generic templates are among our most popular documents.

9. Online booking terms and conditions

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Event bookings taken online are subject to special regulations in the E.U. and the U.K.. These terms and conditions are designed to help event organisers to comply with those regulations and to reduce their risks in relation to the taking of bookings online.

10. News and affiliate website terms and conditions

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These T&Cs are designed for websites that marry news content with affiliate income - a common pairing. They include provisions covering both casual visitors and registered users. Whilst casual visitors will not usually be asked to give any specific agreement to the T&Cs, registered users should be required to agree the T&Cs as part of the registration process. Clauses in these T&Cs ...

11. Social and affiliate website terms and conditions

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This template combines the provisions from our social network T&Cs and our affiliate website T&Cs documents. From the social network T&Cs, this document includes a special provision covering social functionality, another covering personal profiles, and another regarding RSS feeds. From the affiliate website T&Cs, this document includes a special clause containing a range of disclosures relating to the inclusion of affiliate ...

12. SaaS terms and conditions

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These terms and conditions have been designed for business-to-business contracts for the provision of software-as-a-service (SaaS). Each document is accompanied by a services order form, which can be used online or offline, and which the parties must sign or otherwise agree in order to bring the contract into force. All versions are also accompanied by an acceptable use policy, setting out the detailed rules about the use and misuse of the service, and a GDPR-friendly data processing clause.

13. Directory and review website terms and conditions

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This template combines the provisions from our directory website terms and conditions and our reviews website terms and conditions. The directory provisions cover both free and paid directory listings, whilst the reviews provisions cover both expert and user reviews.

14. Legal subscription website terms and conditions

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This template is for websites offering access to legal materials (and potentially non-legal materials too) on a subscription basis. The template includes an optional distance contracting clause, to aid compliance in respect of customers that are consumers.

15. Social network and questions website terms and conditions

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These template T&Cs combine the provisions of our social network T&Cs, and our Q&A website T&Cs. The T&Cs include extensive provisions dealing with user content, which is often a major issue with social media websites. First, there is a dedicated licensing provision which sets out the basis upon which the content may be used by the website operator. Second, there ...

16. Cloud service terms and conditions

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These cloud service T&Cs focus on the protection of the services provider and come in 3 versions: one for B2C services; one for B2B services; and one covering both. The T&Cs assume sign-up happens online and each is accompanied by an optional acceptable use policy. They are updated regularly to reflect developments in technology and law. With these cloud T&Cs and our online editor, you can create professional legal documents for a wide range of cloud services in minutes.

17. Medical website terms and conditions

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Template T&Cs that may be used to establish and regulate the legal relations between medical website publishers and their users, both casual and registered.

18. Social reviews and questions website terms and conditions

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It is not uncommon for reviews websites - that is, websites focused on the publication of reviews of products or services or something else - to include social features and Q&A functionality. Similarly, it's not unusual for Q&A-focused websites to include reviews and social features. In either case, this template will be a great starting point for your terms and conditions. The clauses ...

19. Classifieds website terms and conditions

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These terms and conditions were created with advertising websites in mind: that is, websites that publish, as a core activity, classified advertisements or other similar kinds of advertisements. They can be used in relation to websites that offer free advertising in addition to paid advertising, but are unsuitable for websites that only offer free advertising. The key provisions of the terms and conditions relating to ...

20. Subscription website terms and conditions

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Subscription-based access to information, resources and tools is an common model for web-based businesses. For the services provider, subscriptions provide a predictable income stream; for the customer, subscriptions allow service access with low up-front costs. If the service is not what the customer expects or needs, then the subscription can simply be cancelled. The key features of a web-based subscription service ...

21. Subscription website terms and conditions (B2B)

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This terms and conditions template has been designed for websites that offer content and/or functionality to businesses on a subscription basis. The terms and conditions allow for free subscriptions in addition to paid subscriptions. Moreover, they allow for different levels of paid subscription (to be described in detail elsewhere on the website). In some respects, these terms and conditions are similar to our cloud ...

22. Training course website terms and conditions

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This template is a variation on our subscription website T&Cs document and has been designed for websites offering training courses on a subscription basis. The course itself may be delivered by means of text, graphic materials, audio and/or video. The T&Cs assume that any audio and video materials will be streamed, although other materials may be downloadable. The T&Cs are suitable ...

23. PAYG services website terms and conditions

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This website terms and conditions template is designed for use in relation to websites that supply services on a pay-as-you-go (PAYG) basis to businesses and/or consumers. The terms and conditions document says nothing about the specific nature of the services being provided. Some services will be subject to special regulation, while other services will give rise to special legal risks: in ...

24. PAYG Q&A website terms and conditions

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These terms and conditions have been designed for website offering question answering services, where at least some of those services are subject to charges on a PAYG basis. This document combines the provisions of our vanilla Q&A website T&Cs and those of our PAYG website T&Cs. This document includes provisions to help compliance with consumer protection law, including the distance contracting rules.

25. Dating website terms and conditions

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This terms and conditions document was created for subscription-based dating websites. Special provisions relating to dating include clauses requiring personal profiles to be accurate and kept up to date, and a disclaimer of liability in relation to the behaviour of other users of the website, whether on or off the website. Naturally, the website operator is not in a position to guarantee that other ...

26. Directory, review and advertising website terms and conditions

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This template combines the provisions from the following documents: our directory website terms and conditions, our reviews website terms and conditions and our classified ads website terms and conditions. As regards the directory, it allows for both free and premium directory listings. It also allows for both user and expert reviews. Advertisements on the website are assumed to be separate from directory listings. The template ...

27. Social network and subscription website terms and conditions

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Social networking functionality such as user profiles, friendships, groups, forums and messaging boards are often combined with paid-for subscriptions on a single website. Typically, a basic level of functionality will be available to all registered users, with subscribers gaining access to premium functionality. This terms and conditions template has been created for websites combining these sorts of features. Copyright in website content is handled ...

28. Hosting services agreement

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This is a relatively long and sophisticated hosting services agreement. It has been designed to cover the provision of web hosting, where the hosting services provider makes available web hosting resources to the customer, and the customer has some discretion as to the use of those resources. An optional service level agreement (SLA) is included as a schedule. The SLA can be used to set ...

29. SaaS reseller agreement

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This software-as-a-service (SaaS) reseller agreement sets out the basis upon which a reseller may be appointed by a vendor to resell SaaS/hosted services. The main agreement provides a framework within which particular contracts for services may be formed. The core provisions of the SaaS reseller agreement cover the process by which particular end customer orders are agreed, the use of the ...

30. Hosting services terms and conditions

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This set of terms and conditions may be used to define and regulate the relationships of a provider of web hosting services with its customers. Three of the key concepts used in the terms and conditions are the "hosting services", the "hosting account" and the "hosting platform". The hosting services may include shared hosting, virtual hosting and/or dedicated hosting; the hosting platform is the ...

31. Health and fitness subscription website terms and conditions

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This set of terms and conditions is based upon our subscription website terms and conditions document. In addition to the provisions of that document, this one includes a detailed disclaimer relating to health and fitness information. That disclaimer is designed to help reduce the risks associated with running a website publishing health and fitness information. In particular, in relation to user claims that information published ...

32. Review, affiliate and advertising website terms and conditions

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It's not uncommon for a website to combine reviews, affiliate links and paid advertising. This terms and conditions document has been created for just such a website. The document combines provisions from our review website terms and conditions, affiliate website terms and conditions and classified advertising website terms and conditions. The document assumes that all payments made by users to the website operator in ...

33. Online education and training terms and conditions

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T&Cs applicable to the provision of teaching or training services via Zoom / Teams (or similar platforms) alongside subscription-style online services and educational downloads.

34. Subscription and affiliate website terms and conditions

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This template combines the provisions of our subscription website terms and conditions with an affiliate link disclosure clause.

35. Directory and advertising website terms and conditions

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Website terms and conditions for an application offering free and/or paid directory entries, along with banner or other non-directory advertising space. In addition to clauses relating to the use of a website directory and the publication of advertisements, this template includes standard "terms of use" for a website. These standard terms of use cover, amongst other things: (i) the ownership of copyright and ...