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Online retailing

Free terms and conditions of sale via website (B2C)

FREE

1.1
Under this free-to-use T&Cs template, a website operator may contract through the website to supply goods to consumers. The T&Cs have three main purposes. First, they set out the legal basis of the contract between the supplier and the customer. Second, they help mitigate risks to the supplier that arise out of that contract. Third, they help the supplier to comply ...

Free delivery policy

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1.0
This free delivery policy has been designed for use in conjunction with our T&Cs of sale via website documents. The purpose of this document is to set out the detailed policies which a supplier of goods will follow when delivering goods that have been ordered from a website. The document covers methods of supply, times for dispatch / delivery, and so on. It may be ...

Free returns policy

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1.0
If you are selling goods online, and want to offer rights of return that go beyond those mandated by (English) law, then you can do so using this returns policy document. This free returns policy should be used in conjunction with one of our T&Cs of sale via a website documents. It can be used with the B2B, B2C or mixed version. Mandatory rights ...

Delivery policy

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£14.40

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12

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1.0
This delivery policy (or shipping policy) is meant to serve either as (i) guidance for customers so that they have a general idea of when to expect delivery of their goods, or (ii) a legally-binding contract placing obligations on the seller. It explains what the customer should do in the event of any issues with the delivery, including non-delivery and loss. Customers will ...

Returns policy

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£14.40

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12

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1.0
Online vendors need to define the conditions in which they will accept returns from customers and refund payments. Online shoppers are more likely to purchase when they have the ability to return items. Some shoppers will review a merchant's returns policy before purchasing, and a fair returns policy increases the likelihood of a sale. Having a clear returns policy builds trust with potential customers. ...

Online shop terms and conditions

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£26.40

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22

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1.1
These terms and conditions can be used to regulate the relationship between a web store operator and users of that web store. They should be used in combination with terms and conditions governing the sale of products, and a website privacy policy. This document is an adapted version of our standard website terms and conditions document. It includes all the main provisions of that standard ...

Digital store terms and conditions

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£26.40

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22

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These terms and conditions are designed to cover the use of a digital store - that is, the use of a website that sells downloadable digital products. To be clear, this document does not cover the sale and licensing of digital products, as to which see our range of download terms and conditions. This document is suitable for use in relation to digital stores selling a ...

Terms and conditions of sale via website (B2C)

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£31.20

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26

CREDITS
1.1
This template may be used to create terms and conditions to govern the sale of physical products, through a website, to consumers, under a contract governed by English law. The template does not make any assumptions about the types of products sold (although the sale of some types of products will of course be subject to special regulation, which will not be accounted for in ...

Terms and conditions of sale via website (B2B)

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£31.20

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26

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1.1
This is a standard terms and conditions of sale template document. It is designed to be used in connection with the online sale and supply of products to businesses. Specifically, it is tailored for ecommerce websites that are operated by the seller, rather than sales via third party marketplaces. Payment terms are included in the template. The template assumes that payment will usually be made ...

Terms and conditions of sale via website (B2B, customisations)

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£36

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30

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These terms and conditions are for web stores selling products to businesses. They are based upon our terms and conditions for sale via website (B2B) document, and include all the clauses from that document. Those clauses cover such matters as the purchase process, the supply of the products, warranties in relation to the products and order cancellation. In addition to the provisions of base terms ...

Terms and conditions of sale via website (B2B and B2C)

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£40.80

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34

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Some products are sold both to business customers and consumers; and in some marketplaces, there is no benefit in operating separate B2B and B2C ecommerce websites. All else being equal, it is more efficient to operate a single website serving both types of customer. These terms and conditions of sale have been designed to regulate the sale of such products on such websites. From a ...

Blog, affiliate and digital store terms and conditions

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£40.80

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34

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These terms and conditions have been created for websites that include a blog, affiliate links and offer digital downloads for sale. The terms and conditions are an amalgamation of the provisions from three of our other website terms and conditions documents. First, they include provisions from our blog terms and conditions, notably those relating to user content and RSS feeds. Second, they include provisions from ...