Register
Forgotten password?

Web services

1. Anti-spam policies

2
DOCUMENTS IN THIS FAMILY
A family of documents
Our anti-spam policy template come in free and paid versions, with a Docular credit included in the former but not the latter. The policies include a broad definition of "spam", warnings about spam filters, prohibitions on user spam and information about receipt of unwanted messages.

2. Software support agreements

4
DOCUMENTS IN THIS FAMILY
A family of documents
Software support refers, in this context, to the provision of a helpdesk or other contact mechanism, through which the customer or the customer's users can access help, advice and assistance in relation to the software in question, and report bugs and other issues with the software.

3. Software maintenance agreements

4
DOCUMENTS IN THIS FAMILY
A family of documents
These software maintenance agreements are designed for use in circumstances where a software vendor will provide maintenance services with respect to its own software. Each agreement differentiates between minor updates and major software upgrades. A service level agreement attached as a schedule contains detailed provisions concerning when and how the software will be updated or upgraded.

4. SaaS agreements

4
DOCUMENTS IN THIS FAMILY
A family of documents
These agreement-style documents should only be used for a cloud or hosted software service if the parties will be negotiating the specifics of the contract. If terms will be imposed by the services provider upon the customer, and the customer will have no opportunity to suggest alternative terms, then you should consider the SaaS terms and conditions documents rather than these agreement-style documents.

5. Web design and development agreements

4
DOCUMENTS IN THIS FAMILY
A family of documents
Under these web design and development agreements, the developer has an obligation to create a website or web application on behalf of the customer, and either assigns or licenses the copyright in that website or web application to the customer. In consideration for the provision of the services and the assignment or licence, the customer must pay the agreed charges to the developer. In addition, the customer may be obligated to provide assistance to the developer and to provide text, images and other materials to the developer for use in the project.

6. IT support terms and conditions

4
DOCUMENTS IN THIS FAMILY
A family of documents
These terms and conditions should be used in relation to general IT support services provided to businesses. They are not suitable for use in relation to contracts with consumers. All these templates include an optional data protection clause to help services providers who are acting as processors (rather than controllers) comply with their obligations under data protection law.

7. Specialised non-disclosure agreements

4
DOCUMENTS IN THIS FAMILY
A family of documents
These templates have been created from our general non-disclosure agreements, with adaptations designed for the particular purposes of the documents - namely, the protection of information disclosed in the context of: (a) discussions regarding an invention; (b) a proposed business venture; (c) pitching of a media concept discussion; and (d) the appointment of a web designer.

8. Prize competition rules

FROM
£16.80
OR
14
CREDITS
This is a set of rules designed to regulate an online prize competition. The rules take into account both the rules of English law relating to prize competitions, and the CAP rules related to prize promotions. The rules are relatively flexible, and may be suitable for use in relation to a range of different types of online competition. You should always take care to ensure ...

9. Assignment of rights in a website

FROM
£24
OR
20
CREDITS
If you need to assign the copyright and other unregistered intellectual property rights in a website from one person (or company) to another person (or company) you should consider this document. Based on our standard copyright assignment, the subject matter of the transfer is designated using two key definitions: "Excluded IP" refers to the intellectual property rights that are reserved; and "Assignment IP" refers to ...

10. Assignment of rights in software

FROM
£24
OR
20
CREDITS
Using this assignment document, you can transfer the copyright in a computer program or piece of software from the existing owner to a new owner. In addition, the document can also be used to transfer other unregistered intellectual property rights subsisting in the computer program (for example, database rights) alongside the copyright. Although software itself is not usually protected by moral rights, other works incorporated ...

11. Web design and development terms and conditions

3
DOCUMENTS IN THIS FAMILY
A family of documents
Each of these terms and conditions templates comes in two main parts. First, a statement of work, which can be used by the parties to the contract to specify the technical and commercial deal: what is being produced and what is being paid? Second, a set of legal terms and conditions that define the parties' core obligations and allocate responsibilities and liabilities as appropriate.

12. Software support and maintenance agreements

3
DOCUMENTS IN THIS FAMILY
A family of documents
These documents make a clear distinction between support services and maintenance services. Two separate service level agreements are provided as schedules, one for support and the other for maintenance. The support provisions cover the provision of a helpdesk, response and resolution times, and limits on support services. The maintenance provisions cover notification of updates and upgrades, the provision and/or application of updates and upgrades, an the consequences of failing to apply an update or upgrade. In addition, all the documents include a GDPR-friendly data processing clause.

13. Domain name licence agreement

FROM
£36
OR
30
CREDITS
Under this agreement one party may permit another to use a domain name for an agreed period or an indefinite period. The party that owns the domain name, the licensor, gives certain assurances to the licensee that the domain name will remain available to the licensee during the term of the agreement. The other party, the licensee, gives undertakings that it will not use the ...

14. Website hosting agreement

FROM
£36
OR
30
CREDITS
This is a hosting agreement for particular websites. Under this agreement, one party (the host) agrees to provide web hosting services in relation to a particular website or websites of the other party (the customer). The technical details of the hosting should be set out in the schedule to the agreement. The hosting agreement is suitable for customers that are businesses; it is not suitable ...

15. Website hosting terms and conditions

FROM
£36
OR
30
CREDITS
These website hosting terms and conditions set out the basis upon which a business may provide B2B hosting in relation to a particular website or websites. A skeleton services order form is provided with the terms and conditions. This document - which may be online or offline - should contain all the contract variables. These variables may include the identity of the hosted website(s), the technical ...

16. Website contributor agreements

3
DOCUMENTS IN THIS FAMILY
A family of documents
These contributor contracts share the same core provisions. The contributor has an obligation to deliver the agreed contributions to the website operator, and to license or assign the intellectual property rights in those contributions to the operator. The contributor also warrants that the contributions will not create legal difficulties for the operator. The contracts take account of the possibility that the contributor may be using source material provided by the operator, and in these cases the operator will be responsible for such source material. Confidentiality obligations protecting the operator are also included in all the contracts.

17. Domain name sale agreement

FROM
£36
OR
30
CREDITS
This agreement may be used in relation to the sale of a domain name, or a collection of domain names, by one person or company to another. The agreement includes provisions allowing for the price to be held in escrow by a third party, pending the completion of the transfer of the domain name. Different domain name extensions are regulated by different bodies and you ...

18. IT support terms and conditions (B2C)

FROM
£36
OR
30
CREDITS
This is a B2C-specific version of our short-form (ie "basic") IT support services terms and conditions document. The terms and conditions have been created to regulate the supply of IT support services to consumers (not businesses). Optional provisions cover the supply of hardware and software licences. A special clause included in the document covers distance contracts and off-premises contracts - in respect of ...

19. Blog, affiliate and digital store terms and conditions

FROM
£40.80
OR
34
CREDITS
These terms and conditions have been created for websites that include a blog, affiliate links and offer digital downloads for sale. The terms and conditions are an amalgamation of the provisions from three of our other website terms and conditions documents. First, they include provisions from our blog terms and conditions, notably those relating to user content and RSS feeds. Second, they include provisions from ...

20. SaaS terms and conditions

3
DOCUMENTS IN THIS FAMILY
A family of documents
These terms and conditions have been designed for business-to-business contract for the provision of software-as-a-service. Each document is accompanied by a services order form, which can be used online or offline, and which the parties must sign or otherwise agree in order to bring the contract into force. All versions are also accompanied by an acceptable use policy, setting out the detailed rules about use and misuse of the service, and a GDPR-friendly data processing clause.

21. Web support and maintenance agreement

FROM
£48
OR
40
CREDITS
This is an agreement to govern the provision of support and/or maintenance services in relation to a websites. Support might include the provision of a helpdesk, the handling of queries raised by the client in relation to the use of the websites, the logging and investigation of bugs and errors in the websites, adding content to the websites and/or minor changes to the ...

22. Web support and maintenance terms and conditions

FROM
£48
OR
40
CREDITS
Support and maintenance services in relation to a website or websites may be provided under, and regulated by, these terms and conditions. The maintenance service that are contemplated in these terms and conditions may include the provision of minor updates to the website software, as well as the provision of major version upgrades. The support services that are contemplated in these terms and conditions may ...

23. Hosting services agreement

FROM
£60
OR
50
CREDITS
This is a relatively long and sophisticated hosting services agreement. It has been designed to cover the provision of web hosting, where the hosting services provider makes available web hosting resources to the customer, and the customer has some discretion as to the use of those resources. An optional service level agreement (SLA) is included as a schedule. The SLA can be used to set ...

24. Hosting services terms and conditions

FROM
£60
OR
50
CREDITS
This set of terms and conditions may be used to define and regulate the relationships of a provider of web hosting services with its customers. Three of the key concepts used in the terms and conditions are the "hosting services", the "hosting account" and the "hosting platform". The hosting services may include shared hosting, virtual hosting and/or dedicated hosting; the hosting platform is the ...

25. Software support, maintenance and consultancy agreement

FROM
£60
OR
50
CREDITS
This agreement covers three different types of service: software-related support services, the maintenance of software (including updates / upgrades), and general consultancy. Optional service level agreements (SLAs) for the support and maintenance are included as schedules to this document. The SLAs set out specific requirements in relation to the provision of those services. For example, the service provider may undertake to respond to support requests ...

26. Web services and photography agreement

FROM
£120
OR
100
CREDITS
The services that are or may be covered by this agreement are web design and development, web hosting, web support and maintenance, web marketing and photography. The core of the document is a set of general terms and conditions that apply to all of the services. Provisions relating to particular services are set out in the schedules. Accordingly, if you wish to use this document, ...

27. Web services agreement

FROM
£120
OR
100
CREDITS
This agreement may be used to cover some or all of the following services: website design and development, web hosting, support and maintenance in relation to websites, the provision of domain names and SSL certificates and marketing services relating to websites. The agreement consists of some general terms and conditions, which apply to all the services, together with a set of services schedules and a ...

28. Web services terms and conditions

FROM
£120
OR
100
CREDITS
This terms and conditions templates covers a wide range of different web-related services. The core services covered are web development, web hosting, and web support services. In addition, the terms and conditions include schedules regulating domain name registration services, SSL certificate purchases and web marketing services. A skeleton statement of work is included with the terms and conditions. Each time the parties agree a ...