Website hosting agreement

Website hosting agreement contents

1. Definitions: definitions.
2. Term: commencement of term; end of term.
3. Implementation of Hosting Services: obligation to implement hosting services; date for completion of implementation of hosting services; post-implementation testing of hosting services.
4. Hosting Services: obligation to provide hosting services; availability of hosting services; right to suspend hosting services for scheduled maintenance; times for provision of scheduled maintenance; hosting services resources; hardware failures and hosting services; hosting services acceptable use policy; no use of hosting services for unlawful purpose; no resale of hosting services; no access to hosting platform; suspension of hosting services.
5. Helpdesk: helpdesk for hosting services support.
6. Customer
   obligations: general second party obligations; access to computer systems; third party software licences (hosting services); responsibility for passwords (hosting services).
7. Hosted Data: licence of hosted data; warranties relating to hosted data; right to edit or delete hosted data; back-up of hosted data; restoration of hosted data;
   Customer
    responsibility for hosted data back-ups; hosted data upon termination.
8. No assignment of Intellectual Property Rights: no assignments of intellectual property rights.
9. Charges: obligation to pay charges; amounts inclusive or exclusive of VAT; variation of charges.
10. Payments: issue of invoices; time for payment of charges following invoice; payment methods; interest on late payments; interest on late payments.
11. Host
    's confidentiality obligations: first party confidentiality undertaking (no permitted purpose limitation); disclosure of confidential information by first party to certain persons (no permitted purpose); exceptions to first party's confidentiality obligations; disclosures of second party confidential information mandated by law etc; first party confidentiality obligations after termination.
12. Data protection: compliance with data protection laws; warranty of
    Customer
    's right to disclose personal data (GDPR); details of personal data processed by 
    the Host
     (GDPR); purposes of processing of personal data by 
    the Host
     (GDPR); duration of personal data processing by
    Host
    (GDPR); personal data processed by
    Host
    on instructions (GDPR); authorised international transfers of personal data (GDPR); informing 
    Customer
     of illegal instructions (GDPR); personal data processed by
    Host
    as required by law (GDPR); confidentiality obligations on
    Host
     persons processing personal data (GDPR); security of personal data processed by 
    Host
     (GDPR); appointment of sub-processor by
    Host
    (GDPR); authorisation for
    Host
    to appoint sub-processors (GDPR);
    Host
     to assist with exercise of data subject rights (GDPR);
    Host
     to assist with compliance (GDPR); obligation to notify 
    Customer
    of personal data breach (GDPR);
    Host
     to provide data protection compliance information (GDPR); deletion of personal data by 
    Host
     (GDPR);
    Host
     to allow audit (GDPR); changes to data protection law.
13. Warranties: standard of hosting services; first party general warranties; second party warranty of authority; exclusion of implied warranties and representations.
14. Indemnities: indemnity upon breach: any provision or specified provisions (with definition); conditions upon first party indemnity; indemnity upon breach: any provision or specified provisions (with definition); conditions upon second party indemnity; limitations of liability vs indemnities.
15. Limitations and exclusions of liability: caveats to limits of liability; interpretation of limits of liability; no liability for force majeure; no liability for loss of profits; no liability for loss of revenue; no liability for loss of use; no liability for loss of opportunities; no liability for loss of data or software (subject to back-up obligations); no liability for consequential loss; per event liability cap upon services contract; aggregate liability cap upon services contract.
16. Force Majeure Event: obligations suspended for force majeure; force majeure notification and information; mitigation of effects of force majeure.
17. Termination: termination without cause (optionally asymmetric); termination by either party without cause; termination upon breach; termination upon insolvency; termination upon non-payment; rights of termination supplemental or exclusive.
18. Effects of termination: surviving provisions upon termination; termination does not affect accrued rights; charges on termination of contract (hosting services).
19. Notices: methods and deemed receipt of contractual notices; first party contact details for contractual notices; substitute contact details for notices.
20. Subcontracting: no subcontracting without consent; subcontracting permitted; first party responsible for subcontracted obligations.
21. General: no waiver; severability; variation written and signed; no third party rights; assignment by first party; assignment by second party; entire agreement; governing law; exclusive jurisdiction.
22. Interpretation: statutory references; section headings not affecting interpretation; calendar month meaning; no ejusdem generis.

Schedule 1 (Hosting Services particulars)

1. Specification of Hosting Services: specification of hosting services prompt.
2. Financial provisions: financial provisions prompt.
3. Contractual notices: prompt for second party contractual notice address details.

Schedule 2 (Acceptable Use Policy)

1. Introduction: definitions for acceptable use policy for hosting services; parties to policy; agreement to policy by using services; express agreement to policy.
2. General usage rules: no damaging use of services; no unlawful use of services; content must comply with provisions of part.
3. Unlawful Content: no unlawful user content: general prohibition; no unlawful user content: specific prohibitions; previous complaints and user content.
4. Graphic material: age suitability of user content; no violence in user content; no pornographic user content.
5. Marketing and spam: prohibition on marketing activities; no spam in user content; sending spam using email addresses; no promotion of marketing schemes; avoidance of IP blacklisting.
6. Regulated businesses: no gambling-related activities; no pharmaceutical activities; no weapon-related activities.
7. Monitoring: acknowledgement relating to monitoring.
8. Data mining: no data mining.
9. Harmful software: no harmful software; no risky software.

Schedule 3 (Data processing information)

1. Categories of data subject: prompt for categories of data subject.
2. Types of Personal Data: prompt for types of personal data.
3. Purposes of processing: prompt for personal data processing purposes.
4. Security measures for Personal Data: prompt for security measures for personal data.
5. Sub-processors of Personal Data: prompt for identifying sub-processors of personal data.