Register
Forgotten password?

Internet law

1. Website terms and conditions

3
DOCUMENTS IN THIS FAMILY
A family of documents
Although we have a wide range of terms and conditions designed for particular types of website, many websites do not fit neatly into any category. Consequently, these more generic templates are among our most popular documents. These terms and conditions are not suitable (or, at least, not sufficient) in relation to websites that feature paid content, products or services.

2. Privacy policies

2
DOCUMENTS IN THIS FAMILY
A family of documents
Designed to help you to comply with UK and EU data protection law, these privacy policies are, in essence, shorter and simpler versions of our privacy and cookies policy templates. Although cookies are not referenced in the titles of these documents, cookies-related disclosures are included, albeit in summary form.

3. Cookies policies

2
DOCUMENTS IN THIS FAMILY
A family of documents
EU and UK law provide that, alongside information about the processing of personal data, website publishers must provide information to users about the cookies (or, more strictly, certain of the cookies) that the web application uses. This is the purpose of a cookies policy. Consent the use of cookies may also be required.

4. Copyright notices

2
DOCUMENTS IN THIS FAMILY
A family of documents
These are website copyright notices containing a Universal Copyright Convention-style notice, an assertion of ownership of copyright in website materials, a licence to use the website and straightforward acceptable use provisions. If you are using one of our website terms and conditions documents, you will not usually need a separate copyright notice.

5. Website disclaimers

2
DOCUMENTS IN THIS FAMILY
A family of documents
These website disclaimers incorporate a copyright notice asserting ownership of the website copyright, a set of exclusions and limitations of liability (ie disclaimers) and certain statutory disclosures. They are designed for use on the simplest of websites in place of more detailed - and usually contractual - website terms and conditions.

6. Anti-spam policies

2
DOCUMENTS IN THIS FAMILY
A family of documents
Our anti-spam policy template come in free and paid versions, with a Docular credit included in the former but not the latter. The policies include a broad definition of "spam", warnings about spam filters, prohibitions on user spam and information about receipt of unwanted messages.

7. Linking policies

2
DOCUMENTS IN THIS FAMILY
A family of documents
Linking policies are not a common sight on the internet nowadays - at least, outside the affiliate / partner marketing space - but some businesses and organisations do still wish to assert control over the ways in which others link to their websites.

8. Legal information disclaimers

2
DOCUMENTS IN THIS FAMILY
A family of documents
Some types of legal publishing are more risky than others - but any website that publishes legal information brings some level of risk and it is usually sensible to include a disclaimer alongside legal information. This disclaimer is used, in slightly modified form, in our legal website terms and conditions template.

9. Terms and conditions of sale via website

5
DOCUMENTS IN THIS FAMILY
A family of documents
All of these documents have the same basic structure. They describe the order process through which products may be ordered; they describe how prices are specified and how payment must be made; the detail the delivery process for products orders; they set out information about warranties given by the seller and limitations of liability; and they detail the circumstances in which orders may be cancelled. The B2C versions include a set of clauses detailing consumer rights under the distance selling rules.

10. Delivery policies

2
DOCUMENTS IN THIS FAMILY
A family of documents
Designed for use in relation to an ecommerce website, these delivery policies describe the delivery methods used as well as delivery timetables. They should be used alongside our terms and conditions of sale via website documents. They can be used for both B2B and B2C stores.

11. Returns policies

2
DOCUMENTS IN THIS FAMILY
A family of documents
These policies should be used to document discretionary returns and refund offers in relation to website sales. They are not intended to regulate statutory returns, which are covered by our terms and conditions of sale via website documents. If you are not proposing to offer customers rights going beyond the statutory basics, you do not need any of these policies.

12. Consumer contracts model instructions for cancellation

FREE
This model instructions for the cancellation of consumer contracts reflect the requirements of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In particular, these instructions reflect the text of part A of Schedule 3 to those Regulations. This document is more suitable for contracts relating to goods than those relating to services, although it attempts to cover both categories. NB many of our ...

13. Consumer contracts model cancellation form

FREE
This document can be used by those selling goods or services online to create a cancellation form for consumers as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The text of this document comes from Schedule 3, part B of those Regulations. Section 13(1) (b) of those Regulations states: "Before the consumer is bound by a distance contract, the trader .... ...

14. Acceptable use policy

FROM
£16.80
OR
14
CREDITS
This acceptable use policy document is designed to regulate the use of a website or other online service. The bulk of the policy is concerned with prohibiting certain actions and certain types of content. The policy naturally covers unlawful actions and content, but may also cover actions and content that are undesirable but not unlawful.

15. Privacy and cookies policies

4
DOCUMENTS IN THIS FAMILY
A family of documents
Almost every commercial website collects some personal data and few websites entirely eschew the use of cookies and similar technologies. In order to comply with data protection law and the law relating to cookies, website publishers need to disclose to users information about the personal data that they collect and the (not "strictly necessary") cookies that they use. These template privacy and cookies policies will help you do just that.

16. Informational website terms and conditions

FROM
£21.60
OR
18
CREDITS
This document has been designed to govern and regulate the use of a website that publishes information for users. An optional provision relating to the publication of an RSS feed is included. These T&Cs do not include provisions covering user accounts or user content. If your website will include either, you should consider our standard or premium website T&Cs documents. Moreover, these T& ...

17. Blog terms and conditions

FROM
£26.40
OR
22
CREDITS
This document can be used in connection with blogs and blog-based websites, providing that the blog or website is free to use. Most blogs allow for the publication of user content, typically in the form of comments attached to blog posts. The publication of user content creates legal risks for the website operator. For instance, user content many infringe copyright or contain defamatory material. ...

18. Business website terms and conditions

FROM
£26.40
OR
22
CREDITS
This document has been created for business brochure websites, and is suitable for the websites of both small and large businesses. It includes all the standard provisions in our generic website T&Cs documents, which cover such matters as acceptable use, user content, disclaimers of liability and disclosures mandated by statute. In addition, a set of special provisions are included, which relate specifically to business ...

19. Online shop terms and conditions

FROM
£26.40
OR
22
CREDITS
These terms and conditions can be used to regulate the relationship between a web store operator and users of that web store. They should be used in combination with terms and conditions governing the sale of products, and a website privacy policy. This document is an adapted version of our standard website terms and conditions document. It includes all the main provisions of that standard ...

20. School website terms and conditions

FROM
£26.40
OR
22
CREDITS
Most schools now have a website, but many do not have adequate legal documentation. This template has been designed to make the creation of terms and conditions for a school website easy. The template includes provisions dealing with copyright in the website, acceptable use of the website and liability in relation to the use of the website. The template assumes that the website does not ...

21. Club website terms and conditions

FROM
£26.40
OR
22
CREDITS
A website can be a great asset for a membership-based club. All such club websites should incorporate appropriate terms and conditions of use. Club websites allow the club management to communicate with the membership, and often with potential club members too. More sophisticated club websites will also allow members to communicate with the management and/or with each other. These terms and conditions have ...

22. Digital store terms and conditions

FROM
£26.40
OR
22
CREDITS
These terms and conditions are designed to cover the use of a digital store - that is, the use of a website that sells downloadable digital products. To be clear, this document does not cover the sale and licensing of digital products, as to which see our range of download terms and conditions. This document is suitable for use in relation to digital stores selling a ...

23. Affiliate website terms and conditions

FROM
£36
OR
30
CREDITS
This affiliate website terms and conditions template may be used by owners of websites that produce income by means of affiliate links. This document is concerned with the legal relationship between the affiliate and users of the website; it is not meant to regulate the legal relationship between the affiliate and third party merchants. The template allows for the creation of terms and conditions crafted ...

24. Legal website terms and conditions

FROM
£36
OR
30
CREDITS
There is a great deal of legal information on the web. Much of this information is published on websites with a legal focus, whether those of law firms, barristers' chambers, NGOs, legal journals, legal support businesses or individual lawyers. The legal information comes in many forms: subject introductions, summaries of statutes, case reports, professional practice notes, academic analysis, and so on. One risk that almost ...

25. News website terms and conditions

FROM
£36
OR
30
CREDITS
News websites come in many shapes and sizes, from generalist newspaper sites with millions of readers to specialist journals covering a very particular area or field. This terms and conditions template has been designed to deal with the specific legal issues that commonly affect such websites. The template includes special clauses covering: the representation of different viewpoints on a website, reader comments and RSS news ...

26. Medical website terms and conditions

FROM
£36
OR
30
CREDITS
This template may be used to create the terms and conditions for a medical information website. The medical information may be wholly or partially unavailable to unregistered users. However, the template is unsuitable for websites requiring users to pay for access to the information. The publication of medical information carries with it special risk. A reader might refrain from seeing a doctor, stop taking medication ...

27. Email marketing agreement

FROM
£36
OR
30
CREDITS
This email marketing agreement can be used in relation to three different kinds of email marketing service. First, where a service provider is actively managing a campaign for the customer. Second, where the service provider is making available a platform to allow the customer to conduct their own campaigns. Third, where both types of service are being provided. Different legal issues affect the different types ...

28. Email marketing terms and conditions

FROM
£36
OR
30
CREDITS
Email marketing is an important component of a comprehensive online marketing strategy, allowing as it does direct access to interested customers and prospects. However, there are risks with email marketing. Laws regulate the sending of bulk/commercial emails, and also the processing of personal data, which can include email addresses as well as individual names. With respect to personal data processing, this document has been ...

29. Social media marketing agreement

FROM
£36
OR
30
CREDITS
This social media marketing agreement has been designed to regulate the relationship between a provider of social media marketing services and a client for those services. The core definition of social media marketing services included in the agreement covers: (i) content production, publication, distribution and promotion; (ii) online account creation and management; and (iii) analytics. The exact services to be provided under a particular contract ...

30. Social media marketing terms and conditions

FROM
£36
OR
30
CREDITS
Social media marketing includes a range of different activities. For instance: online account creation and management, content creation, content publication, content promotion and analytics. These terms and conditions provide a legal framework for these sorts of services. The scope of social media marketing services will vary greatly from contract to contract. For this reason, the scope of the services is to be set out in ...

31. SEO agreement

FROM
£36
OR
30
CREDITS
Search engine marketing (SEM) has come a long way since the days when a handful of meta-tags and a scattering of directory entries amounted to a useful service. Nowadays, SEM works best as part of an integrated marketing strategy, and the service provider's responsibilities do not end when the user clicks on a link in the search engine results pages. This agreement has ...

32. SEO terms and conditions

FROM
£36
OR
30
CREDITS
This document may be used to create standard terms of business for an individual, partnership or company offering search engine marketing (SEM) services. SEO services present risks for both the service provider and the customer. The service provider, for instance, will need a certain amount of cooperation from the customer; without adequate cooperation, it may be very difficult for the service provider to get results. ...

33. Digital content distribution terms and conditions

FROM
£36
OR
30
CREDITS
Where digital content is supplied by a website user to a website operator for resale, the legal basis of the parties' relationship should be set down in writing. That is the purpose of these terms and conditions. A licensing clause is included in the terms and conditions, setting out the basis upon which the website operator may use the digital content, and also the basis ...

34. Domain name licence agreement

FROM
£36
OR
30
CREDITS
Under this agreement one party may permit another to use a domain name for an agreed period or an indefinite period. The party that owns the domain name, the licensor, gives certain assurances to the licensee that the domain name will remain available to the licensee during the term of the agreement. The other party, the licensee, gives undertakings that it will not use the ...

35. Domain name sale agreement

FROM
£36
OR
30
CREDITS
This agreement may be used in relation to the sale of a domain name, or a collection of domain names, by one person or company to another. The agreement includes provisions allowing for the price to be held in escrow by a third party, pending the completion of the transfer of the domain name. Different domain name extensions are regulated by different bodies and you ...

36. Health and fitness website terms and conditions

FROM
£36
OR
30
CREDITS
The health and fitness niche presents some special risks for website operators. This terms and conditions template is designed both to help operators to comply with the law relating to the operation of a website and to manage those special risks. For example, all forms of exercise may lead to injury, and for some forms of exercise the risk of injury is non-negligible. If ...

37. WiFi terms and conditions

FROM
£36
OR
30
CREDITS
This WiFi terms and conditions document can be used to regulate the use of a public WiFi service, such as a service offered by a restaurant or cafe. The terms and conditions assume that the service will be provided free-of-charge. If the service is chargeable, you may need additional clauses. A brief "fair use" policy is included in the document. The fair use ...

38. Review website terms and conditions

FROM
£40.80
OR
34
CREDITS
These T&Cs have been designed for websites the core purpose of which is the publication of reviews. The reviews may be of products, services, locations, events or artistic works. The T&Cs include detailed provisions relation to the supply of reviews, their licensing and their content. In addition, they include all the standard provisions from our generic website T&Cs documents, covering such matters ...

39. Lead generation website terms and conditions

FROM
£40.80
OR
34
CREDITS
One of the main goals of a typical business website will be the generation of commercial leads. Most business websites will aim to generate leads for the business that operates/publishes the website; but some websites will aim to generate leads for third party businesses. In this case, the business generating the leads will usually be compensated in some way for the provision of leads ...

40. Social network terms and conditions

FROM
£40.80
OR
34
CREDITS
This is a T&Cs template for social network websites. It should be used to indicate a website's rules and policies, and the rights and obligations of those who use the website. T&Cs based on the template provide a limited licence to social network users, who are permitted only to view, download to a web browser cache and print pages from the social ...

41. Q&A website terms and conditions

FROM
£40.80
OR
34
CREDITS
A Q&A website allows users to publish questions, with the questions then being answered by designated experts or by other users, or by some combination of experts and users. Whether a Q&A website is very general in nature (eg Yahoo Answers) or limited to a particular niche (eg the SEQ Legal Q&A), the website will face a similar set of legal issues, ...

42. Competition website terms and conditions

FROM
£40.80
OR
34
CREDITS
Competitions are a great promotional tool for some types of website. They increase user engagement, and, with modern web technologies, can be organised and managed with relative ease. However, publishers do need to consider the legal implications of running online competitions. In many cases, the most critical legal issue is the avoidance of gambling legislation. If a competition is regulated under the Gambling Act 2005, ...

43. Blog, affiliate and digital store terms and conditions

FROM
£40.80
OR
34
CREDITS
These terms and conditions have been created for websites that include a blog, affiliate links and offer digital downloads for sale. The terms and conditions are an amalgamation of the provisions from three of our other website terms and conditions documents. First, they include provisions from our blog terms and conditions, notably those relating to user content and RSS feeds. Second, they include provisions from ...

44. Free directory website terms and conditions

FROM
£45.60
OR
38
CREDITS
This terms and conditions template should be used in relation to free-of-charge directory-type websites. The template includes provisions relating to the procedure for submitting directory entries, the general nature and content of directory entries, and prohibited directory entries. The template includes general rules governing the licensing and legality of user-submitted content. Those rules are applied to directory entries as well as ...

45. Financial website terms and conditions

FROM
£45.60
OR
38
CREDITS
This document was created for UK-based websites that provide financial data and information free of charge, providing that neither they nor their activities are regulated under the law relating to financial services and financial promotions.

46. Download terms and conditions

7
DOCUMENTS IN THIS FAMILY
A family of documents
These download terms and conditions templates each follow the same basic pattern, with standard clauses covering the order process, pricing and payments, distance selling rules, warranties, liability limitations and interpretation. However, the licensing clause in each document - which sets out the basis upon which a customer may use the downloaded files is tailored to the particular type of download.

47. Social and affiliate website terms and conditions

FROM
£45.60
OR
38
CREDITS
This template combines the provisions from our social network T&Cs and our affiliate website T&Cs documents. From the social network T&Cs, this document includes a special provision covering social functionality, another covering personal profiles, and another regarding RSS feeds. From the affiliate website T&Cs, this document includes a special clause containing a range of disclosures relating to the inclusion of affiliate ...

48. Accountancy website terms and conditions

FROM
£45.60
OR
38
CREDITS
Websites that publish accountancy-related content present particular risks. There are various ways that a person may suffer loss by following advice or guidance relating to accountancy. For instance, acting upon out-of-date or summary information could quite easily result in non-compliance with the laws relating to accounts preparation. This terms and conditions documents is intended to help mitigate these risks. In addition ...

49. Legal subscription website terms and conditions

FROM
£48
OR
40
CREDITS
This template is for websites offering access to legal materials (and potentially non-legal materials too) on a subscription basis. The template includes an optional distance contracting clause, to aid compliance in respect of customers that are consumers.

50. Web marketing terms and conditions

FROM
£48
OR
40
CREDITS
Digital marketing services come in many shapes and sizes and these T&Cs are designed to cover a wide range of services. The marketing services that are covered in these T&Cs are: search engine marketing, social media marketing, PPC (and other online advertising) management, email marketing management, hosted email marketing services, the provision of content for websites and general marketing consultancy services. Attached to ...