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Legal documents by industry

1. Website terms and conditions

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Although we have a wide range of terms and conditions designed for particular types of website, many websites do not fit neatly into any category. Consequently, these more generic templates are among our most popular documents. These terms and conditions are not suitable (or, at least, not sufficient) in relation to websites that feature paid content, products or services.

2. Privacy policies

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Designed to help you to comply with UK and EU data protection law, these privacy policies are, in essence, shorter and simpler versions of our privacy and cookies policy templates. Although cookies are not referenced in the titles of these documents, cookies-related disclosures are included, albeit in summary form.

3. Cookies policies

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EU and UK law provide that, alongside information about the processing of personal data, website publishers must provide information to users about the cookies (or, more strictly, certain of the cookies) that the web application uses. This is the purpose of a cookies policy. Consent the use of cookies may also be required.

4. Copyright notices

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These are website copyright notices containing a Universal Copyright Convention-style notice, an assertion of ownership of copyright in website materials, a licence to use the website and straightforward acceptable use provisions. If you are using one of our website terms and conditions documents, you will not usually need a separate copyright notice.

5. Website disclaimers

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These website disclaimers incorporate a copyright notice asserting ownership of the website copyright, a set of exclusions and limitations of liability (ie disclaimers) and certain statutory disclosures. They are designed for use on the simplest of websites in place of more detailed - and usually contractual - website terms and conditions.

6. Anti-spam policies

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Our anti-spam policy template come in free and paid versions, with a Docular credit included in the former but not the latter. The policies include a broad definition of "spam", warnings about spam filters, prohibitions on user spam and information about receipt of unwanted messages.

7. Linking policies

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Linking policies are not a common sight on the internet nowadays - at least, outside the affiliate / partner marketing space - but some businesses and organisations do still wish to assert control over the ways in which others link to their websites.

8. Medical information disclaimers

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These disclaimers are intended for use on a website. They attempt to limit the website publisher's liability in relation to medical information on the website. Almost identical disclaimer text is incorporated into our medical website terms and conditions template.

9. Legal information disclaimers

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Some types of legal publishing are more risky than others - but any website that publishes legal information brings some level of risk and it is usually sensible to include a disclaimer alongside legal information. This disclaimer is used, in slightly modified form, in our legal website terms and conditions template.

10. Consultancy terms and conditions

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Whilst similar in content to our consultancy agreements, these terms and conditions templates take a slightly different form. The commercial details of the contract (including the services specification and the financial provisions) are set out in a statement of work to which the terms and conditions are attached. The parties sign the statement of work, thereby agreeing to the terms and conditions.

11. Consultancy agreements

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These agreement templates can be used to regulate the relationship between a consultancy and its clients. The consultancy may be a corporate entity, a partnership or a sole trader. All the agreements include provisions covering the supply of the services, the production of deliverables, the payment of charges, warranties from each party, disclaimers of liability, the term of the agreement and the parties' rights of termination.

12. Free end user licence agreement

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This document is a free-to-use software EULA or end user licence. Click-wrap and web-wrap licences can be created using this document, as well as more traditional shrink-wrap licences. The document governs the legal relationship between a licensor and its customers. Note: although this EULA can be used for B2C licences as well as B2B licences, it does not include a ...

13. Software support agreements

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Software support refers, in this context, to the provision of a helpdesk or other contact mechanism, through which the customer or the customer's users can access help, advice and assistance in relation to the software in question, and report bugs and other issues with the software.

14. Software maintenance agreements

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These software maintenance agreements are designed for use in circumstances where a software vendor will provide maintenance services with respect to its own software. Each agreement differentiates between minor updates and major software upgrades. A service level agreement attached as a schedule contains detailed provisions concerning when and how the software will be updated or upgraded.

15. Software licence agreements

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Copyright protects software and to use software legally a person needs a licence. These software licence agreements require that the licensor deliver or make available the software to the licensee. The licence itself is flexible and may be limited in a number of different ways. The usual prohibitions on use (or misuse) of the software are included. In consideration for grant of a licence, the licensee must pay a one-off licence fee or ongoing licence fees to the licensor.

16. SaaS agreements

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These agreement-style documents should only be used for a cloud or hosted software service if the parties will be negotiating the specifics of the contract. If terms will be imposed by the services provider upon the customer, and the customer will have no opportunity to suggest alternative terms, then you should consider the SaaS terms and conditions documents rather than these agreement-style documents.

17. Web design and development agreements

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Under these web design and development agreements, the developer has an obligation to create a website or web application on behalf of the customer, and either assigns or licenses the copyright in that website or web application to the customer. In consideration for the provision of the services and the assignment or licence, the customer must pay the agreed charges to the developer. In addition, the customer may be obligated to provide assistance to the developer and to provide text, images and other materials to the developer for use in the project.

18. Health and fitness disclaimers

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Health and fitness information, if used without care, can often lead to mishap or injury. These disclaimers are designed for use on websites publishing such information. Note that similar disclaimer text is already included in our health and fitness website terms and conditions.

19. Non-exclusive distribution agreements

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These distribution agreement templates set out the obligations of a supplier and a distributor in relation to a non-exclusive distributorship - that is, a distributorship granted on the basis that other distributors may be appointed with respect to the same market. All the agreements include provisions covering the scope of the appointment, the specific duties of the parties, order procedures, charges, payments, confidentiality and liability. In addition, all the agreements include a schedule containing terms and conditions of supply.

20. Assignments of copyright

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An owner of copyright may transfer that ownership to another person using one of these assignment documents. The assignment may be entered into before or after the creation of the copyright work. These documents all include a nominal consideration clause, under which the assignee agrees to pay to the assignor a nominal fee.

21. IT support terms and conditions

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These terms and conditions should be used in relation to general IT support services provided to businesses. They are not suitable for use in relation to contracts with consumers. All these templates include an optional data protection clause to help services providers who are acting as processors (rather than controllers) comply with their obligations under data protection law.

22. Terms and conditions of sale via website

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All of these documents have the same basic structure. They describe the order process through which products may be ordered; they describe how prices are specified and how payment must be made; the detail the delivery process for products orders; they set out information about warranties given by the seller and limitations of liability; and they detail the circumstances in which orders may be cancelled. The B2C versions include a set of clauses detailing consumer rights under the distance selling rules.

23. Cleaning terms and conditions

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These terms and conditions templates are all based on the same underlying model, with provisions added or subtracted to fit the particular document in question. For example, while most of the templates include distance and doorstep selling clauses taking account of consumer protection legislation, the office cleaning terms and conditions do not. The cleaning services terms and conditions is the most comprehensive of these documents.

24. Commission agreements

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Under each of these commission agreement templates, one party will pay the other party commission in relation to a particular event or type of event. For example, commission may be paid in relation to the introduction of a customer by one party to the other. The longer versions of the template also include clauses covering the confidentiality of information and/or the non-solicitation of connected persons.

25. Manufacturing agreements

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These agreements provide a framework within which a manufacturer and a customer may contract for the manufacturing and supply of products. The agreements assume that the products will be specified by the customer. All versions of the manufacturing agreement include, as schedule, a set of terms and conditions governing the specific legal basis upon which products are supplied. These terms and conditions cover, for example, the passage of title and risk to the customer.

26. Software development agreements

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Under these contracts, the developer agrees to create software on behalf of the customer and to assign (ie transfer) to the customer its intellectual property rights in that software. Rights in any third party programs or libraries incorporated into the software will be licensed either directly from the vendor of the third party software or indirectly via the developer. Charges may be fixed or time based. A standard set of software warranties is included with all the documents.

27. Delivery policies

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Designed for use in relation to an ecommerce website, these delivery policies describe the delivery methods used as well as delivery timetables. They should be used alongside our terms and conditions of sale via website documents. They can be used for both B2B and B2C stores.

28. Returns policies

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These policies should be used to document discretionary returns and refund offers in relation to website sales. They are not intended to regulate statutory returns, which are covered by our terms and conditions of sale via website documents. If you are not proposing to offer customers rights going beyond the statutory basics, you do not need any of these policies.

29. Consumer contracts model instructions for cancellation

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This model instructions for the cancellation of consumer contracts reflect the requirements of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In particular, these instructions reflect the text of part A of Schedule 3 to those Regulations. This document is more suitable for contracts relating to goods than those relating to services, although it attempts to cover both categories. NB many of our ...

30. Consumer contracts model cancellation form

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This document can be used by those selling goods or services online to create a cancellation form for consumers as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The text of this document comes from Schedule 3, part B of those Regulations. Section 13(1) (b) of those Regulations states: "Before the consumer is bound by a distance contract, the trader .... ...

31. End user cyber security policies

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These are internal cyber security policies, intended to control the use of IT systems by employees of a company and company sub-contractors. See also our supply chain cyber security policies, through which contractual obligations relating to information security can be applied to suppliers. These policies were created and are maintained by Emma Osborn of OCSRC.

32. Waiver of moral rights

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This waiver document allows the individual author of a copyright-protected work to irrevocably waive his or her moral rights in that work. Article 6bis of the Berne Convention for the Protection of Literary and Artistic Works sets out the special moral rights of authors, which site alongside the "economic" copyrights. "Independently of the author's economic rights, and even after the transfer of the ...

33. Video game EULAs

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As video games add features and grow more complex, so the legal issues affecting them and their licence agreements grow more complex. These end user licence agreements (EULAS) have been especially created for video games. The longer versions of the EULA include ecommerce provisions alongside the core licence and usage rules.

34. Email disclaimer

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This is a template for a legal notice to be displayed in email communications. Although the enforceability of email disclaimers may be open to question, many businesses nonetheless incorporate a disclaimer in the footer of all email communications. However, there is no "standard" disclaimer, as different businesses face different compliance obligations and legal risks. This template may be used to create a document covering some ...

35. Amendment agreement

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This simple template agreement may be used to amend an existing two party contract in circumstances where the amendment will take place with the written agreement of each of the parties. The types of amendment anticipated in this amendment agreement include: (i) the deletion of provisions from the original contract; (ii) the addition of provisions into the original contract; and (iii) the substitution of provisions ...

36. Ebook disclaimer

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This is a template for an ebook disclaimer: the text often found near the start of the ebook that disclaims liability in relation to the use of the ebook. In addition to disclaiming liability in various ways, this template also includes a licence of copyright. The licence specifies exactly what the customer or user is permitted to do with the ebook, as well a detailing ...

37. Specialised non-disclosure agreements

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These templates have been created from our general non-disclosure agreements, with adaptations designed for the particular purposes of the documents - namely, the protection of information disclosed in the context of: (a) discussions regarding an invention; (b) a proposed business venture; (c) pitching of a media concept discussion; and (d) the appointment of a web designer.

38. Confidentiality and non-solicitation agreement (unilateral)

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A business's confidential information may include information enabling others to solicit the business's customers, suppliers, contractor or employees, and thereby cause damage to the business. For this reason, you should consider including specific non-solicitation provisions in your non-disclosure or confidentiality agreement. This is a unilateral (or one-way) template, and so it will only serve to protect the information and business ...

39. Acceptable use policy

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This acceptable use policy document is designed to regulate the use of a website or other online service. The bulk of the policy is concerned with prohibiting certain actions and certain types of content. The policy naturally covers unlawful actions and content, but may also cover actions and content that are undesirable but not unlawful.

40. Prize competition rules

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This is a set of rules designed to regulate an online prize competition. The rules take into account both the rules of English law relating to prize competitions, and the CAP rules related to prize promotions. The rules are relatively flexible, and may be suitable for use in relation to a range of different types of online competition. You should always take care to ensure ...

41. Privacy and cookies policies

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Almost every commercial website collects some personal data and few websites entirely eschew the use of cookies and similar technologies. In order to comply with data protection law and the law relating to cookies, website publishers need to disclose to users information about the personal data that they collect and the (not "strictly necessary") cookies that they use. These template privacy and cookies policies will help you do just that.

42. Confidentiality and non-solicitation agreement (mutual)

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This agreement template has been designed for the situation where two parties wish to impose both confidentiality and non-solicitation obligations upon each other. In other words, the confidentiality and non-solicitation obligations will be mutual. The confidentiality provisions may restrict not just the disclosure of confidential information, but also the manner of its use. Flexible definitions of "confidential information" are included, allowing for both ...

43. Gardening services terms and conditions

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These terms and conditions for the provision of gardening services are primarily intended to act as "standard terms of business". In other words, they may form the basis of all (or most) legal relationships between a gardening services business and its customers. With this goal in mind, the document is relatively flexible, and may cover one-off services contracts as well as ongoing relationships. The ...

44. Handyman services terms and conditions

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This document is designed to govern the legal relationship between a handyman (or, more likely, a company providing handyman services) and customers, including both business customers and domestic customers. A range of optional clauses are included in the document, covering such matters as services appointments, the supply of materials, the state of the customer's premises and the storage of supplier equipment. Accordingly, the template ...

45. Carpet fitting services terms and conditions

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This is a set of standard terms and conditions for a carpet fitting business. The T&Cs are drafted on the assumption that the carpet fitter will not be supplying the carpets to be fitted, although the carpet fitter may be supplying other materials, such as tacks, gripper sticks, door rods and underlay. The template may be used by businesses that serve the consumer market, ...

46. Electrical services terms and conditions

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This documents contains standard T&Cs for the provision of electrical services. In particular, it may be suitable for an electrician business. The document incorporates special provisions dealing with the services to be provided, the making and cancellation of appointments, requirements imposed on the service provider with respect to personnel, materials supplied by the service provider, the premises of the customer, obligations of the customer ...

47. Painting and decorating services terms and conditions

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This document is designed to be used by a painting and decorating business, as its standard terms and conditions for customers. It is suitable for use in relation to both business customers and consumers. It includes provisions covering the supply of paints, primers, wall coverings, treatments and other decorating materials by the supplier to the customer. This decorator terms and conditions documents is designed to ...

48. Plastering services terms and conditions

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This is our standard plasterer's T&Cs document. It is designed to cover indoor and outdoor plastering and rendering services, whether supplied to business customers, consumers or both. The plastering contract can easily be adapted to suit the particular circumstances of your business. Accompanying the plastering terms and conditions is a skeleton statement of work. This may be used to specify the particular details ...

49. Plumbing services terms and conditions

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These plumbers' terms and conditions are suitable for use in relation to a wide range of plumbing services, and can be used with business customers, consumers or both. They are designed to be flexible enough to cover one-off jobs or ongoing engagements. The plumbing contract terms include a wide range of protections for the service provider. For example, there are optional provisions to deal ...

50. Tiling services terms and conditions

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This document is a set of standard T&Cs of business for a tiler or tiling services business. It can be used in relation to business customers, both large and small, as well as domestic customers. A wide range of optional provisions are included in the document, allowing for easy adaptation. For example, the T&Cs include optional clauses in respect of the making and ...