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Sale of goods law

Free non-exclusive distribution agreement

FREE

1.0
A distributorship is a contractual arrangement whereby one business is permitted to market and sell the products of another business. Typically, a distributorship will be granted in respect of a particular market, often a geographically-defined market. As this is a non-exclusive distribution agreement, the grant of the distributorship does not preclude the supplier (or a third party appointed by the supplier) from distributing ...

Free IT support terms and conditions

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2.0
Under these terms and conditions, a business may contract to provide IT support services to customers. Those support services may include both hardware support and software support. In addition to the core support provisions, a clause is included which covers the supply of third party hardware and/or software to the customer. This is a B2B document, and should not be used in respect of ...

Free terms and conditions of sale via website (B2C)

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Under this free-to-use T&Cs template, a website operator may contract through the website to supply goods to consumers. The T&Cs have three main purposes. First, they set out the legal basis of the contract between the supplier and the customer. Second, they help mitigate risks to the supplier that arise out of that contract. Third, they help the supplier to comply ...

Free manufacturing agreement

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This is a manufacturing agreement, under which the manufacturer is obligated to produce and supply products that are specified by the customer. Typically, a detailed product specification will be provided, and this may be incorporated into the agreement or supplied as and when required by the customer. In addition to the core manufacturing provisions, this agreement includes a schedule setting out the legal basis upon ...

Free delivery policy

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This free delivery policy has been designed for use in conjunction with our T&Cs of sale via website documents. The purpose of this document is to set out the detailed policies which a supplier of goods will follow when delivering goods that have been ordered from a website. The document covers methods of supply, times for dispatch / delivery, and so on. It may be ...

Free returns policy

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If you are selling goods online, and want to offer rights of return that go beyond those mandated by (English) law, then you can do so using this returns policy document. This free returns policy should be used in conjunction with one of our T&Cs of sale via a website documents. It can be used with the B2B, B2C or mixed version. Mandatory rights ...

Delivery policy

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This delivery policy (or shipping policy) is meant to serve either as (i) guidance for customers so that they have a general idea of when to expect delivery of their goods, or (ii) a legally-binding contract placing obligations on the seller. It explains what the customer should do in the event of any issues with the delivery, including non-delivery and loss. Customers will ...

Returns policy

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Online vendors need to define the conditions in which they will accept returns from customers and refund payments. Online shoppers are more likely to purchase when they have the ability to return items. Some shoppers will review a merchant's returns policy before purchasing, and a fair returns policy increases the likelihood of a sale. Having a clear returns policy builds trust with potential customers. ...

Non-exclusive distribution agreement (standard)

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This is a standard-form non-exclusive distribution agreement. Under this agreement, the supplier grants to the distributor the right to distribute products in a particular marketplace. The grant is non-exclusive as the supplier may appoint others to distribute the products in the same marketplace, and may indeed itself act as a distributor within that marketplace. Terms and conditions of supply, setting out the ...

Exclusive distribution agreement (standard)

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This exclusive distribution agreement template may be used to regulate the relationship between a supplier of products on the one hand and a distributor of those products on the other. The distributors rights are granted in respect of a particular marketplace. The agreement assumes that the supplier (and third party distributors) will be excluded from distributing the products in that marketplace. See our non-exclusive ...

Digital store terms and conditions

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These terms and conditions are designed to cover the use of a digital store - that is, the use of a website that sells downloadable digital products. To be clear, this document does not cover the sale and licensing of digital products, as to which see our range of download terms and conditions. This document is suitable for use in relation to digital stores selling a ...

Terms and conditions of supply (standard)

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Business-to-business supplies of physical goods are not so heavily regulated as supplies to consumers, but there still is a certain amount of legal interference in this sort of contract, for example in the Sale of Goods Acts. If you supply goods to a business without any written legal documentation some of the terms of the contract of supply may be uncertain while others ...

IT support terms and conditions (basic)

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24

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2.0
This is the short-form version of our IT support services terms and conditions document, which is designed to cover the supply of third party hardware and software in addition to the core IT support services. This document is comparatively easy to use, but is not as flexible as the standard-form and long-form versions. A draft statement of work is included with the ...

Terms and conditions of sale via website (B2C)

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26

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This template may be used to create terms and conditions to govern the sale of physical products, through a website, to consumers, under a contract governed by English law. The template does not make any assumptions about the types of products sold (although the sale of some types of products will of course be subject to special regulation, which will not be accounted for in ...

Terms and conditions of sale via website (B2B)

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This is a standard terms and conditions of sale template document. It is designed to be used in connection with the online sale and supply of products to businesses. Specifically, it is tailored for ecommerce websites that are operated by the seller, rather than sales via third party marketplaces. Payment terms are included in the template. The template assumes that payment will usually be made ...

IT support terms and conditions (B2C)

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This is a B2C-specific version of our short-form (ie "basic") IT support services terms and conditions document. The terms and conditions have been created to regulate the supply of IT support services to consumers (not businesses). Optional provisions cover the supply of hardware and software licences. A special clause included in the document covers distance contracts and off-premises contracts - in respect of ...

Terms and conditions of sale via website (B2B, customisations)

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30

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These terms and conditions are for web stores selling products to businesses. They are based upon our terms and conditions for sale via website (B2B) document, and include all the clauses from that document. Those clauses cover such matters as the purchase process, the supply of the products, warranties in relation to the products and order cancellation. In addition to the provisions of base terms ...

Terms and conditions of sale via website (B2B and B2C)

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Some products are sold both to business customers and consumers; and in some marketplaces, there is no benefit in operating separate B2B and B2C ecommerce websites. All else being equal, it is more efficient to operate a single website serving both types of customer. These terms and conditions of sale have been designed to regulate the sale of such products on such websites. From a ...

IT support terms and conditions (standard)

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This template is concerned with the B2B provision of general IT support services, which may include software and hardware installation and configuration, support in relation to specific issues raised by the customer, and the supply of third party hardware and software. The template has been updated for the GDPR. In addition to the core terms and conditions, this document includes a schedule setting out the ...

Terms and conditions of supply (premium)

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These terms and conditions cover the supply of goods by one business to another. The core provisions of these terms and conditions cover the supply itself (which may be by delivery or collection), the transfer or title to the purchaser, the purchaser's obligations in relation to the goods, charges and payments, goods-related warranties, limits upon the parties' liability, and termination of the contract. ...

Non-exclusive distribution agreement (premium)

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Distributorships are usually classified as either exclusive or non-exclusive. This agreement is suitable for use in relation to non-exclusive distributorships, where third parties may be appointed to distribute the products in the same market as the distributor, and indeed the supplier may itself distribute the products in that market. Although this is a non-exclusive document, it retains the concept of a territory ...

Exclusive distribution agreement (premium)

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In an exclusive distributorship, a supplier of goods grants to a distributor the right to distribute goods in a defined marketplace on an exclusive basis. In other words, the supplier agrees not to distribute the goods in that marketplace, and agrees not to appoint any third party to distribute the goods in that marketplace. There are different ways to define the exclusivity. Most commonly, exclusivity ...

IT support terms and conditions (premium)

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IT support can cover a range of different services. This terms and conditions template has been designed to cover the following: (i) general support in relation to software; (ii) general support in relation to hardware; (iii) assistance with set-up, installation and configuration; (iv) the supply of hardware; and (v) the supply of third party software. As the premium version of our IT support services ...

Manufacturing agreement (standard)

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Under this manufacturing agreement, the customer is responsible for specifying the products that are to be created by the manufacturer. This will usually involve the provision of a detailed product specification. The specification may be incorporated into the agreement, or provided in connection with each order made by the customer. A set of terms and conditions relating to the supply of the products is included ...

Manufacturing agreement (premium)

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This manufacturing agreement provides a legal framework for manufacturer-customer relationships. It may be suitable for use where the customer is appointing the manufacturer to manufacture products to a design supplied by the customer, and to supply those manufactured products to the customer. It is not suitable for use where the manufacturer will provide the design, or where the parties will collaborate on the design. ...