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Office cleaning terms and conditions

This document is similar to our generic cleaning services terms and conditions document, but with all the provisions relating to consumer protection removed. It may be used in relation to office cleaning services but also other commercial cleaning services. It is not suitable for use in relation to B2C services. The document is relatively flexible, with a range of optional provisions. To the extent that they are not suitable for your circumstances, the optional provisions can easily be removed during editing.

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Office cleaning terms and conditions contents

  1. Definitions: definitions.
  2. Term: commencement of term; end of term: indefinite, or services completed and payment made; each contract distinct.
  3. Services: obligation to provide services; standard of services (B2C or mixed); failure to meet services standard; devotion of personnel to services; services: compliance with reasonable customer requests.
  4. Services appointments: services appointments; late services appointments; rescheduling services appointments; cancellation of services appointment on notice; personnel shortage and cancellation of appointments.
  5. Provider
    assurances relating to personnel.
  6. Customer
    obligations of second party in relation to premises; compliance with policies at premises; securing means of access to premises.
  7. Customer
    general second party obligations; provision of access to utilities.
  8. Provider
    storage of first party equipment and consumables; no using etc equipment or consumables without consent; responsibility for loss of equipment and consumables; first party equipment and consumables following termination.
  9. Customer
    provision of equipment and consumables to first party; use of second party equipment and consumables; second party equipment and consumables assurances.
  10. Representatives: instructions given by second party representatives.
  11. Charges: obligation to pay charges; time-base charges limitations; amounts inclusive or exclusive of VAT; variation of charges.
  12. Timesheets: obligation to keep timesheets; obligation to supply timesheets.
  13. Payments: issue of invoices; time for payment of charges following invoice; payment methods; interest on late payments.
  14. Provider
    's confidentiality obligations:
    first party confidentiality undertaking (no permitted purpose limitation); disclosure of confidential information by first party to certain persons (no permitted purpose); exceptions to first party's confidentiality obligations; disclosures of second party confidential information mandated by law etc; first party confidentiality obligations after termination.
  15. Warranties: first party warranty of authority; second party warranty of authority; exclusion of implied warranties and representations.
  16. Customer
    second party indemnifies first party upon breach.
  17. Limitations and exclusions of liability: caveats to limits of liability; interpretation of limits of liability; no liability for force majeure; no liability for loss of profits; no liability for loss of revenue; no liability for loss of use; no liability for loss of opportunities; no liability for consequential loss; per event liability cap upon services contract; aggregate liability cap upon services contract.
  18. Force Majeure Event: obligations suspended for force majeure; force majeure notification and information; mitigation of effects of force majeure.
  19. Termination: termination without cause (optionally assymetric); termination by either party without cause; termination upon breach; termination upon insolvency; termination upon non-payment.
  20. Effects of termination: surviving provisions upon termination; termination does not affect accrued rights.
  21. Status of
    first party is independent contractor not employee; no redundancy or compensation.
  22. Notices: contractual notices must be in writing; methods and deemed receipt of contractual notices; substitute contact details for notices.
  23. Subcontracting: no subcontracting without consent; subcontracting permitted; first party responsible for subcontracted obligations.
  24. General: no waiver; severability; variation written and signed; asymmetric assignment of contractual rights; no third party rights; entire agreement; governing law; exclusive jurisdiction.
  25. Interpretation: statutory references; section headings not affecting interpretation; calendar month meaning; no ejusdem generis.