Online booking terms and conditions (B2B)
This booking terms and conditions document is designed to regulate online bookings for events, such as conferences, courses and workshops.
The drafting assumes that the booking is taken by the business organising the event rather than an intermediary.
The core provisions of the template set out the contracting process, specify how and when booking fees must be paid, allow for the variation and cancellation of bookings, and limit the organiser's liability in relation to bookings.
This document does not take account of consumer protection legislation, and should therefore only be used in relation to B2B transactions. Moreover, the document should not be used in respect of bookings that are specially regulated, such as package holidays.
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Online booking terms and conditions (B2B) contents
- Introduction: purpose of document: governing bookings; express agreement to document upon order.
- Interpretation: informal definitions for booking terms and conditions.
- Order process: booking advertisement as invitation to treat; no contracts except in accordance with order process; bookings order process; input error correction and identification.
- Prices: prices quoted on website; prices changes on website; amounts inclusive or exclusive of VAT.
- Payments: payment of booking prices; methods of paying prices.
- Variation of booking: variation of booking by customer; variation of booking by operator.
- Cancellation of bookings by us: cancellation windows and refunds; method of cancellation; full refund upon cancellation under section.
- Cancellation of bookings by you: rights additional to statutory rights; cancellation windows and refunds; method of cancellation; default no refunds on cancellation.
- Warranties and representations: customer warranties and representations; warranty relating to bookings; no implied warranties or representations relating to bookings.
- Limitations and exclusions of liability: caveats to limits of liability; interpretation of limits of liability; no liability for force majeure; no liability for business losses; no liability for loss of data or software; no liability for consequential loss; no personal liability; aggregate liability cap under contract.
- Force majeure: obligations suspended for force majeure; force majeure notification and information; mitigation of effects of force majeure.
- Indemnity: indemnity from second party.
- Variation: revision of document by publishing new version on website; variations govern future contracts.
- Assignment: assignment by first party; assignment by second party.
- No waivers: no unwritten waivers of breach; no continuing waiver.
- Severability: severability of whole; severability of parts.
- Third party rights: third party rights: benefit; third party rights: exercise of rights.
- Entire agreement: entire agreement - bookings.
- Law and jurisdiction: governing law; jurisdiction.
- Statutory and regulatory disclosures: copy of document not filed; language of document; value added tax number.
- Our details: website operator name; company registration details; place of business; contact information.
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| Version | 1.3 |
|---|---|
| First published | 1 Sep 2016 |
| Last updated | 15 Mar 2021 |
| Law | English law and EU law |
| Language | English (UK) |
| †Word count | 4,029 |
| †Template pages | 6 |
† These figures are approximations.
