Social reviews and questions website terms and conditions

It is not uncommon for reviews websites - that is, websites focused on the publication of reviews of products or services or something else - to include social features and Q&A functionality. Similarly, it's not unusual for Q&A-focused websites to include reviews and social features. In either case, this template will be a great starting point for your terms and conditions.

The clauses in the terms and conditions relating to the different features and types of functionality are relatively independent, and in many cases can be removed without rendering the remaining provisions inconsistent.

This templates assumes that there are no paid services being offered by the website operator.

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Social reviews and questions website terms and conditions contents

Introduction: document governs website use; consent to website document: implied; consent to website terms and conditions: express; website user minimum age.
Copyright notice: UCC copyright notice; ownership of rights in website.
Permission to use website: licence to use website; no downloading; website use: permitted purposes; no modification of website content; limitations on licence to use website; redistributable content; suspension or restriction of access to website.
Feeds: access to feeds; accessing feeds and acceptance of document; feeds licence; feeds licence condition; revocation of feeds licence.
Misuse of website: acceptable use: prohibitions; using contact details prohibited; veracity of information supplied.
Registration and accounts: account eligibility; account registration process; no other person permitted to use account; notify on misuse of account; use of another's account.
User login details: provision of login details; user ID rules and impersonation; password to be kept confidential; notify on disclosure of password; responsibility for password loss.
Cancellation and suspension of account: rights of operator over free website account; cancellation policy for unused accounts; cancellation of free website account by user.
Social networking: social networking features; no responsibility for user behaviour; no liability for defamatory posts.
Personal profiles: profile information accurate etc; profiles to be kept up to date; personal profile as user content.
Reviews: publication of reviews; reviewers independent; inaccurate etc reviews; no reliance on reviews; no liability for reliance on reviews; no liability for defamatory reviews.
Expert reviews: publication of expert reviews; expert reviewers terms and conditions.
User reviews: publication of user reviews; permission to submit reviews; user reviews: general requirements; user review posting conditions; user review posting prohibitions; reviews and user content rules; user reviews and names; waiver of moral rights in reviews; no warranties for user reviews.
Questions and answers: use of question facility; use of answer facility; question subject matter; question categorisation; answers honest; questions and answers as user content; no liability for reliance.
Our rights to use your content: definition of user content; licence of user content; sub-licensing of user content; right to bring proceedings in respect of user content; waiver of moral rights in user content; user may edit own content; delete etc user content on breach.
Rules about your content: user content warranty; no unlawful user content; user content rules; civility and user content; hyperlinking and user content; previous complaints and user content.
Report abuse: request to report abuse; how to report abuse.
Limited warranties: no warranties for information; right to discontinue website publication; no implied warranties or representations relating to website.
Limitations and exclusions of liability: caveats to limits of liability; interpretation of limits of liability; no liability for free information or services; no liability for force majeure; no liability for business losses; no liability for loss of data or software; no liability for consequential loss; no personal liability.
Indemnity: indemnity from website users.
Breaches of these
terms and conditions
: consequences of breach; non circumvention of measures upon breach.
Third party websites: third party websites: hyperlinks not recommendations; third party websites: no control or liability.
Trade marks: trade mark ownership; third party trade marks on website.
Competitions: competitions on website; competition terms and conditions.
Variation: document may be revised; variation of website document: unregistered users; variation of website document: registered users.
Assignment: assignment by first party; assignment by second party.
Severability: severability of whole; severability of parts.
Third party rights: third party rights: benefit; third party rights: exercise of rights.
Entire agreement: entire agreement - use of website.
Law and jurisdiction: governing law; jurisdiction.
Statutory and regulatory disclosures: ecommerce regulations: trade register; ecommerce regulations: authorisation scheme; ecommerce regulations: professionals; ecommerce regulations: code of conduct; value added tax number.
Our details: website operator name; company registration details; place of business; contact information.

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Version	1.2
First published	9 Nov 2019
Last updated	1 Apr 2021
Law	English law and EU law
Language	English (UK)
^†Word count	8,249
^†Template pages	13

† These figures are approximations.

Internet law Internet and ecommerce Online services Social networks Terms and conditions Online legal notice

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