Cloud services

These are software-as-a-service (SaaS) agreements designed to regulate the legal relationship between a provider of hosted or cloud software on one hand and its business customers on the other hand. These SaaS agreements can be used where the parties are likely to be negotiating the specific provisions of the contract. If terms will be imposed by the services provider upon the customer, and the customer will have no opportunity to suggest alternative terms, then you should consider our SaaS terms and conditions (or, for highly commodified or consumer-oriented services, cloud services terms and conditions) instead.

Contractual documentation for the provision of cloud or hosted software-based services by means of an application programming interface (API) without individual human users.

These terms and conditions have been designed for business-to-business contracts for the provision of software-as-a-service (SaaS). Each document is accompanied by a services order form, which can be used online or offline, and which the parties must sign or otherwise agree in order to bring the contract into force. All versions are also accompanied by an acceptable use policy, setting out the detailed rules about the use and misuse of the service, and a GDPR-friendly data processing clause.

These cloud service T&Cs focus on the protection of the services provider and come in 3 versions: one for B2C services; one for B2B services; and one covering both. The T&Cs assume sign-up happens online and each is accompanied by an optional acceptable use policy. They are updated regularly to reflect developments in technology and law. With these cloud T&Cs and our online editor, you can create professional legal documents for a wide range of cloud services in minutes.

This is a relatively long and sophisticated hosting services agreement. It has been designed to cover the provision of web hosting, where the hosting services provider makes available web hosting resources to the customer, and the customer has some discretion as to the use of those resources. An optional service level agreement (SLA) is included as a schedule. The SLA can be used to set ...

This software-as-a-service (SaaS) reseller agreement sets out the basis upon which a reseller may be appointed by a vendor to resell SaaS/hosted services. The main agreement provides a framework within which particular contracts for services may be formed. The core provisions of the SaaS reseller agreement cover the process by which particular end customer orders are agreed, the use of the ...

This set of terms and conditions may be used to define and regulate the relationships of a provider of web hosting services with its customers. Three of the key concepts used in the terms and conditions are the "hosting services", the "hosting account" and the "hosting platform". The hosting services may include shared hosting, virtual hosting and/or dedicated hosting; the hosting platform is the ...

A master services agreement is a framework contract under which one business may supply a range of different services to another business. This template is designed specifically for the supply of IT-related services, licences and products. It has been structured to ensure maximum flexibility and is made up of 5 main elements. The first element is the master services agreement body. This relatively short ...