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Free end user licence agreement

This document is a free-to-use software EULA or end user licence. Click-wrap and web-wrap licences can be created using this document, as well as more traditional shrink-wrap licences. The document governs the legal relationship between a licensor and its customers.

Note: although this EULA can be used for B2C licences as well as B2B licences, it does not include a distance selling clause. See our software download T&Cs for a document incorporating such a clause.

There are a range of optional provisions in the EULA. These cover such matters as: a contractual right to a return/refund; the provision of support in relation to the software; and the supply and application of updates to the software.

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Free end user licence agreement contents

  1. Definitions: definitions.
  2. Credit: docular credit; free documents licensing warning.
  3. Term: commencement of term; end of term.
  4. Licence: grant of licence to use software (no adaptation); no sub-licensing of software; right to sub-license software; software licence prohibitions; security of licensed software.
  5. Source Code: no licence of source code.
  6. Maintenance Services: maintenance services provision; standard of maintenance services; software updates and upgrades warranty (first party application); software updates and upgrades warranty (second party application); suspension of maintenance services; termination of maintenance services for convenience; discontinuing software maintenance services; consequences of termination of maintenance services.
  7. Support Services: support services provision; standard of support services; suspension of support services; termination of support services for convenience; consequences of termination of support services.
  8. No assignment of Intellectual Property Rights: no assignments of intellectual property rights.
  9. Charges: obligation to pay charges; amounts inclusive or exclusive of VAT.
  10. Payments: issue of invoices or receipts (flexible); time for payment of charges (advance or arrears); payment methods; interest on late payments.
  11. Warranties: first party warranty of authority; software licence warranties; warranty of legality of software; software intellectual property infringement warranty; breach of software infringement warranty; second party warranty of authority; exclusion of implied warranties and representations.
  12. Acknowledgements and warranty limitations: software not error free; software not entirely secure; software compatibility is limited; no legal etc advice with software.
  13. Indemnities: indemnity (flexible, with definition); conditions upon first party indemnity; indemnity (flexible, with definition); conditions upon second party indemnity; limitations of liability vs indemnities.
  14. Limitations and exclusions of liability: caveats to limits of liability (B2B or B2C); interpretation of limits of liability; no liability for force majeure; no liability for loss of profits; no liability for loss of revenue; no liability for loss of opportunities; no liability for loss of data or software; no liability for consequential loss; per event liability cap upon services contract; aggregate liability cap upon services contract.
  15. Termination: termination without cause by first party; termination without cause by second party; termination upon breach; termination upon insolvency; termination upon non-payment.
  16. Effects of termination: surviving provisions upon termination; termination does not affect accrued rights; charges on termination of contract (services and licences); software licences on contract termination; software copies on contract termination.
  17. General: no waiver; severability; variation written and signed; asymmetric assignment of contractual rights; no third party rights; entire agreement; governing law; exclusive jurisdiction.
  18. Interpretation: statutory references; section headings not affecting interpretation; calendar month meaning; no ejusdem generis.
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