Software development, support and maintenance agreement (basic)
This is our basic software development, support and maintenance agreement. Although is is shorter than the other documents in this family, it is still not especially short, because it covers quite a lot of ground.
As well we providing for the assignment of rights in software and for the provision of support and maintenance services, this agreement sets out the basis upon which the software will be developed. You will, of course, need to add an appropriate specification for the software. The developer commits to meeting that specification, subject to certain exceptions set out in the agreement.
This is an shorter version of our standard software development, support and maintenance agreement. The standard version contains extra provisions covering set up services, UAT, confidential information, timesheets and expenses. If you need any of those provisions, please take a look at the standard version rather than this one.
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Software development, support and maintenance agreement (basic) contents
- Definitions: definitions.
- Term: commencement of term; end of term.
Development Services : obligation to provide development services; timetable for software development and delivery; delays in development services consequent upon second party delays; software development coding standards; keep second party informed of development services progress; availability of software to second party during development.- Assignment: assignment of IPR on delivery with full title guarantee option; assignment of owned IPR in software on delivery; assignment for full term of rights; assignment includes right to claim for past infringements.
Third Party Materials : licensing of third party materials (software).Maintenance Services : software maintenance services provision (from delivery); standard of maintenance services; updates warranty (first party application); updates warranty (second party application); suspension of maintenance services; termination of maintenance services for convenience; consequences of termination of maintenance services; assignment of intellectual property rights in update; software includes updates.Support Services : support services provision; standard of support services; suspension of support services; termination of support services for convenience; consequences of termination of support services.- Customerobligations: general second party obligations.
- Charges: obligation to pay charges; time-base charges limitations; amounts inclusive or exclusive of VAT; variation of charges.
- Payments: issue of invoices; time for payment of charges following invoice; payment methods; interest on late payments; interest on late payments.
- Warranties: first party general warranties; software licence warranties; warranty of legality of software and documentation; software and documentation IPR infringement warranty; breach of software infringement warranty; second party warranty of authority; exclusion of implied warranties and representations.
- Limitations and exclusions of liability: caveats to limits of liability; interpretation of limits of liability; no liability for force majeure; no liability for loss of profits; no liability for loss of revenue; no liability for loss of use; no liability for loss of opportunities; no liability for loss of data; no liability for consequential loss; per event liability cap upon services contract; aggregate liability cap upon services contract.
Force Majeure Event : obligations suspended for force majeure; force majeure notification and information; mitigation of effects of force majeure.- Termination: termination without cause by first party; termination without cause by second party; termination upon breach; termination upon insolvency; termination upon non-payment.
- Effects of termination: surviving provisions upon termination; termination does not affect accrued rights; charges on termination of contract.
- Further assurance: further assurance (intellectual property); assistance with registration of intellectual property rights; assistance with proceedings relating to assigned intellectual property.
- Notices: methods and deemed receipt of contractual notices; contact details for contractual notices; substitute contact details for notices.
- Subcontracting: no subcontracting without consent; subcontracting permitted; first party responsible for subcontracted obligations.
- General: no waiver; severability; variation written and signed; no assignment without written consent; no third party rights; entire agreement; governing law; exclusive jurisdiction.
- Interpretation: statutory references; section headings not affecting interpretation; calendar month meaning; no ejusdem generis.
SCHEDULE 1 (SOFTWARE DEVELOPMENT PARTICULARS)
- Specification of
Software : specification of software prompt. Third Party Materials : prompt for identification of third party materials.- Timetable: timetable prompt.
- Financial provisions: financial provisions prompt.
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| Version | 1.2 |
|---|---|
| First published | 12 Oct 2018 |
| Last updated | 31 Jan 2023 |
| Law | English law and EU law |
| Language | English (UK) |
| †Word count | 6,719 |
| †Template pages | 16 |
† These figures are approximations.
