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Website terms and conditions have 4 basic functions: (i) helping website operators to comply with the law; (ii) reducing legal risk by disclaiming or limiting responsbilities and liabilities; (iii) establishing rules relating to the use of the website; and (iv) defining the contractual obligations owed by the user to the operator and vice versa. Although we have a wide range of terms and conditions designed for particular types of website, many websites do not fit neatly into any category. Consequently, these more generic templates are among our most popular documents.
Designed to help you to comply with UK and EU data protection law, these privacy policies are, in essence, shorter and simpler versions of our privacy and cookies policy templates. Although cookies are not referenced in the titles of these documents, cookies-related disclosures are included, albeit in summary form.
These are website copyright notices containing a Universal Copyright Convention-style notice, an assertion of ownership of copyright in website materials, a licence to use the website and straightforward acceptable use provisions. If you are using one of our website terms and conditions documents, you will not usually need a separate copyright notice.
These website disclaimers incorporate a copyright notice asserting ownership of the website copyright, a set of exclusions and limitations of liability (ie disclaimers) and certain statutory disclosures. They are designed for use on the simplest of websites in place of more detailed - and usually contractual - website terms and conditions.
Our anti-spam policy template come in free and paid versions, with a Docular credit included in the former but not the latter. The policies include a broad definition of "spam", warnings about spam filters, prohibitions on user spam and information about receipt of unwanted messages.
Linking policies are not a common sight on the internet nowadays - at least, outside the affiliate / partner marketing space - but some businesses and organisations do still wish to assert control over the ways in which others link to their websites.
These disclaimers are intended for use on a website. They attempt to limit the website publisher's liability in relation to medical information on the website. Almost identical disclaimer text is incorporated into our medical website terms and conditions template.
Some types of legal publishing are more risky than others - but any website that publishes legal information brings some level of risk and it is usually sensible to include a disclaimer alongside legal information. This disclaimer is used, in slightly modified form, in our legal website terms and conditions template.
Whilst similar in content to our consultancy agreements, these consultancy terms and conditions templates take a different form. The commercial details of the contract (including the services specification and the financial provisions) are set out in a statement of work to which the terms and conditions are attached. The parties sign the statement of work, thereby agreeing to the terms and conditions. This form of contract may be more suitable where the consultancy wants to avoid or discourage the negotiation of contract terms.
These consultancy agreements can be used to regulate the relationship between a consultancy and its clients. The consultancy may be a corporate entity, a partnership or a sole trader. All the consultancy agreements include provisions covering the supply of the consulting services, the production of reports and other deliverables, the payment of charges, warranties, disclaimers of liability, the term of the agreement and the parties' rights of termination.
This document is a free-to-use software EULA or end user licence. Click-wrap and web-wrap licences can be created using this document, as well as more traditional shrink-wrap licences. The document governs the legal relationship between a licensor and its customers. Note: although this EULA can be used for B2C licences as well as B2B licences, it does not include a ...
These software support agreements cover the provision of a helpdesk or other contact mechanism, through which the customer (or the customer's users) can access help, advice and assistance in relation to the software in question, and report bugs and other issues with the software. All of the software support agreements incorporate a set of optional service level commitments relating helpdesk availability, response times and resolution times.
These software maintenance agreements are designed for use in circumstances where a software vendor will provide maintenance services with respect to its own software. Each agreement differentiates between minor updates and major software upgrades. A service level agreement attached as a schedule contains detailed provisions concerning when and how the software will be updated or upgraded.
Copyright protects software and to use software legally a person needs a licence. These software licence agreements require that the licensor deliver or make available the software to the licensee. The licence itself is flexible and may be limited in a number of different ways. The usual prohibitions on use (or misuse) of the software are included. In consideration for grant of a licence, the licensee must pay a one-off licence fee or ongoing licence fees to the licensor.
These are software-as-a-service (SaaS) agreements designed to regulate the legal relationship between a provider of hosted or cloud software on one hand and its business customers on the other hand. These SaaS agreements can be used where the parties are likely to be negotiating the specific provisions of the contract. If terms will be imposed by the services provider upon the customer, and the customer will have no opportunity to suggest alternative terms, then you should consider our SaaS terms and conditions (or, for highly commodified or consumer-oriented services, cloud services terms and conditions) instead.
These disclaimers can be included in and distributed with an ebook in order to help managed risks relating to that ebook.
These disclaimers can help a publisher to manage the copyright and liability issues arising out of the publication of newsletters.
Under these web design and development agreements, the developer has an obligation to create a website or web application on behalf of the customer, and either assigns or licenses the copyright in that website or web application to the customer. In consideration for the provision of the services and the assignment or licence, the customer must pay the agreed charges to the developer. In addition, the customer may be obligated to provide assistance to the developer and to provide text, images and other materials to the developer for use in the project.
Health and fitness information, if used without care, can often lead to mishap or injury. These disclaimers are designed for use on websites publishing such information. Note that similar disclaimer text is already included in our health and fitness website terms and conditions.
These distribution agreement templates set out the obligations of a supplier and a distributor in relation to a non-exclusive distributorship - that is, a distributorship granted on the basis that other distributors may be appointed with respect to the same market. All the agreements include provisions covering the scope of the appointment, the specific duties of the parties, order procedures, charges, payments, confidentiality and liability. In addition, all the agreements include a schedule containing terms and conditions of supply.
An owner of copyright may transfer that ownership to another person using one of these assignment documents. The assignment may be entered into before or after the creation of the copyright work. These documents all include a nominal consideration clause, under which the assignee agrees to pay to the assignor a nominal fee.
These terms and conditions should be used in relation to general IT support services provided to businesses. They are not suitable for use in relation to contracts with consumers. All these templates include an optional data protection clause to help services providers who are acting as processors (rather than controllers) comply with their obligations under data protection law.
These terms of sale can be used in relation to the online sale of physical products. All of these terms of sale templates have the same basic structure. They define the order process through which products may be ordered; they describe how prices are specified and how payments must be made; they detail the delivery process for products orders; they set out information about warranties given by the seller and limitations of liability; and they establish the circumstances in which orders may be cancelled. The B2C versions of the terms of sale include a set of clauses detailing consumer rights under the distance selling rules.
These terms and conditions templates are all based on the same underlying model, with provisions added or subtracted to fit the particular document in question. For example, while most of the templates include distance and doorstep selling clauses taking account of consumer protection legislation, the office cleaning terms and conditions do not. The cleaning services terms and conditions is the most comprehensive of these documents.
Under each of these commission agreement templates, one party will pay the other party commission in relation to a particular event or type of event. For example, commission may be paid in relation to the introduction of a customer by one party to the other. The longer versions of the template also include clauses covering the confidentiality of information and/or the non-solicitation of connected persons.
These agreements provide a framework within which a manufacturer and a customer may contract for the manufacturing and supply of products. The agreements assume that the products will be specified by the customer. All versions of the manufacturing agreement include, as schedule, a set of terms and conditions governing the specific legal basis upon which products are supplied. These terms and conditions cover, for example, the passage of title and risk to the customer.
Under these software development agreements, the developer agrees to create software on behalf of the customer and to transfer to the customer its intellectual property rights in that software. Rights in any third party programs or libraries incorporated into the software will be licensed to the customer, either directly from the vendor of the third party software or through the developer. Charges may be fixed or time based. A standard set of software warranties is included with all versions of the software development agreement.
Designed for use in relation to an ecommerce website, these delivery policies describe the delivery methods used as well as delivery timetables. They should be used alongside our terms and conditions of sale via website documents. They can be used for both B2B and B2C stores.
These policies should be used to document discretionary returns and refund offers in relation to website sales. They are not intended to regulate statutory returns, which are covered by our terms and conditions of sale via website documents. If you are not proposing to offer customers rights going beyond the statutory basics, you do not need any of these policies.
This model instructions for the cancellation of consumer contracts reflect the requirements of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In particular, these instructions reflect the text of part A of Schedule 3 to those Regulations. This document is more suitable for contracts relating to goods than those relating to services, although it attempts to cover both categories. NB many of our ...
This document can be used by those selling goods or services online to create a cancellation form for consumers as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The text of this document comes from Schedule 3, part B of those Regulations. Section 13(1) (b) of those Regulations states: "Before the consumer is bound by a distance contract, the trader .... ...
These are internal cyber security policies, intended to control the use of IT systems by employees of a company and company sub-contractors. See also our supply chain cyber security policies, through which contractual obligations relating to information security can be applied to suppliers. These policies were created and are maintained by Emma Osborn of OCSRC.
This waiver document allows the individual author of a copyright-protected work to irrevocably waive his or her moral rights in that work. Article 6bis of the Berne Convention for the Protection of Literary and Artistic Works sets out the special moral rights of authors, which site alongside the "economic" copyrights. "Independently of the author's economic rights, and even after the transfer of the ...
As video games add features and grow more complex, so the legal issues affecting them and their licence agreements grow more complex. These end user licence agreements (EULAS) have been especially created for video games. The longer versions of the EULA include ecommerce provisions alongside the core licence and usage rules.
Data processing agreements between controllers of personal data and their processors, and between processors and sub-processors, have long been a requirement of EU and UK data protection law. With the coming of the General Data Protection Regulation (GDPR) they have become much more common. GDPR-friendly data processing agreements tend to be longer and more complex than pre-GDPR agreements. These template data processing agreements are designed to help you produce a compliant document with the minimum of fuss. They track the specific requirements of the GDPR closely, supplementing those requirements in a few important areas.
These contracts regulate the provision of ongoing software development and support services, where those services are provided in whole or part on a time-and-materials basis.
Under these template sponsorship agreements, an organisation may sponsor a person, team, event or other thing in exchange for the provision of sponsorship benefits: access, promotional activities, advertising opportunities and so on. A licence of the sponsor's trade marks is included in both documents, but only the premium version includes a licence of the other party's trade marks.
Contractual documentation for the provision of cloud or hosted software-based services by means of an application programming interface (API) without individual human users.
Formal agreements to regulate the provision of search engine optimisation (SEO) services by an SEO professional or business, including both advisory and implementation services.
These licence documents are designed to cover the provision of software to a customer or prospective customer for the purposes of a trial or evaluation.
This is a template for a legal notice to be displayed in email communications. Although the enforceability of email disclaimers may be open to question, many businesses nonetheless incorporate a disclaimer in the footer of all email communications. However, there is no "standard" disclaimer, as different businesses face different compliance obligations and legal risks. This template may be used to create a document covering some ...
These legal notices can be incorporated into written reports to help manage the legal risks associated with those reports.
This acceptable use policy document is designed to regulate the use of a website or other online service. The bulk of the policy is concerned with prohibiting certain actions and certain types of content. The policy naturally covers unlawful actions and content, but may also cover actions and content that are undesirable but not unlawful. As regards unlawful content, this can be addressed in detail ...
This simple template agreement may be used to amend an existing two party contract in circumstances where the amendment will take place with the written agreement of each of the parties. The types of amendment anticipated in this amendment agreement include: (i) the deletion of provisions from the original contract; (ii) the addition of provisions into the original contract; and (iii) the substitution of provisions ...
These templates have been created from our general non-disclosure agreements, with adaptations designed for the particular purposes of the documents - namely, the protection of information disclosed in the context of: (a) discussions regarding an invention; (b) a proposed business venture; (c) pitching of a media concept discussion; and (d) the appointment of a web designer.
A business's confidential information may include information enabling others to solicit the business's customers, suppliers, contractor or employees, and thereby cause damage to the business. For this reason, you should consider including specific non-solicitation provisions in your non-disclosure or confidentiality agreement. This is a unilateral (or one-way) template, and so it will only serve to protect the information and business ...
This is a set of rules designed to regulate an online prize competition. The rules take into account both the rules of English law relating to prize competitions, and the CAP rules related to prize promotions. The rules are relatively flexible, and may be suitable for use in relation to a range of different types of online competition. You should always take care to ensure ...
This agreement template has been designed for the situation where two parties wish to impose both confidentiality and non-solicitation obligations upon each other. In other words, the confidentiality and non-solicitation obligations will be mutual. The confidentiality provisions may restrict not just the disclosure of confidential information, but also the manner of its use. Flexible definitions of "confidential information" are included, allowing for both ...