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Internet law

1. Website terms and conditions

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Website terms and conditions have 4 basic functions: (i) helping website operators to comply with the law; (ii) reducing legal risk by disclaiming or limiting responsbilities and liabilities; (iii) establishing rules relating to the use of the website; and (iv) defining the contractual obligations owed by the user to the operator and vice versa. Although we have a wide range of terms and conditions designed for particular types of website, many websites do not fit neatly into any category. Consequently, these more generic templates are among our most popular documents.

2. Privacy policies

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Designed to help you to comply with UK and EU data protection law, these privacy policies are, in essence, shorter and simpler versions of our privacy and cookies policy templates. Although cookies are not referenced in the titles of these documents, cookies-related disclosures are included, albeit in summary form.

3. Cookies policies

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EU and UK law provide that, alongside information about the processing of personal data, website publishers must provide information to users about the cookies (or, more strictly, certain of the cookies) that the web application uses. This is the purpose of a cookies policy. Consent the use of cookies may also be required.

4. Copyright notices

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These are website copyright notices containing a Universal Copyright Convention-style notice, an assertion of ownership of copyright in website materials, a licence to use the website and straightforward acceptable use provisions. If you are using one of our website terms and conditions documents, you will not usually need a separate copyright notice.

5. Website disclaimers

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These website disclaimers incorporate a copyright notice asserting ownership of the website copyright, a set of exclusions and limitations of liability (ie disclaimers) and certain statutory disclosures. They are designed for use on the simplest of websites in place of more detailed - and usually contractual - website terms and conditions.

6. Anti-spam policies

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Our anti-spam policy template come in free and paid versions, with a Docular credit included in the former but not the latter. The policies include a broad definition of "spam", warnings about spam filters, prohibitions on user spam and information about receipt of unwanted messages.

7. Linking policies

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Linking policies are not a common sight on the internet nowadays - at least, outside the affiliate / partner marketing space - but some businesses and organisations do still wish to assert control over the ways in which others link to their websites.

8. Legal information disclaimers

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Some types of legal publishing are more risky than others - but any website that publishes legal information brings some level of risk and it is usually sensible to include a disclaimer alongside legal information. This disclaimer is used, in slightly modified form, in our legal website terms and conditions template.

9. Ebook disclaimers

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These disclaimers can be included in and distributed with an ebook in order to help managed risks relating to that ebook.

10. Newsletter disclaimers

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These disclaimers can help a publisher to manage the copyright and liability issues arising out of the publication of newsletters.

11. Terms and conditions of sale via website

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These terms of sale can be used in relation to the online sale of physical products. All of these terms of sale templates have the same basic structure. They define the order process through which products may be ordered; they describe how prices are specified and how payments must be made; they detail the delivery process for products orders; they set out information about warranties given by the seller and limitations of liability; and they establish the circumstances in which orders may be cancelled. The B2C versions of the terms of sale include a set of clauses detailing consumer rights under the distance selling rules.

12. Delivery policies

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Designed for use in relation to an ecommerce website, these delivery policies describe the delivery methods used as well as delivery timetables. They should be used alongside our terms and conditions of sale via website documents. They can be used for both B2B and B2C stores.

13. Returns policies

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These policies should be used to document discretionary returns and refund offers in relation to website sales. They are not intended to regulate statutory returns, which are covered by our terms and conditions of sale via website documents. If you are not proposing to offer customers rights going beyond the statutory basics, you do not need any of these policies.

14. Consumer contracts model instructions for cancellation

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This model instructions for the cancellation of consumer contracts reflect the requirements of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In particular, these instructions reflect the text of part A of Schedule 3 to those Regulations. This document is more suitable for contracts relating to goods than those relating to services, although it attempts to cover both categories. NB many of our ...

15. Consumer contracts model cancellation form

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This document can be used by those selling goods or services online to create a cancellation form for consumers as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The text of this document comes from Schedule 3, part B of those Regulations. Section 13(1) (b) of those Regulations states: "Before the consumer is bound by a distance contract, the trader .... ...

16. Search engine optimisation agreements

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Formal agreements to regulate the provision of search engine optimisation (SEO) services by an SEO professional or business, including both advisory and implementation services.

17. Email disclaimer

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This is a template for a legal notice to be displayed in email communications. Although the enforceability of email disclaimers may be open to question, many businesses nonetheless incorporate a disclaimer in the footer of all email communications. However, there is no "standard" disclaimer, as different businesses face different compliance obligations and legal risks. This template may be used to create a document covering some ...

18. Acceptable use policy

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This acceptable use policy document is designed to regulate the use of a website or other online service. The bulk of the policy is concerned with prohibiting certain actions and certain types of content. The policy naturally covers unlawful actions and content, but may also cover actions and content that are undesirable but not unlawful. As regards unlawful content, this can be addressed in detail ...

19. Privacy and cookies policies

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Almost every commercial website collects some personal data and few websites entirely eschew the use of cookies and similar technologies. In order to comply with the GDPR and other UK and EU data protection laws, website publishers need to disclose to users information about the personal data that they collect; and in order to comply with electronic privacy laws, website publishers need to disclose to users information about the cookies that they use. These template privacy and cookies policies will help you to comply with these laws.

20. Informational website terms and conditions

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This document has been designed to govern and regulate the use of a website that publishes information for users. An optional provision relating to the publication of an RSS feed is included. These T&Cs do not include provisions covering user accounts or user content. If your website will include either, you should consider our standard or premium website T&Cs documents. Moreover, these T& ...

21. Blog terms and conditions

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This document can be used in connection with blogs and blog-based websites, providing that the blog or website is free to use. Most blogs allow for the publication of user content, typically in the form of comments attached to blog posts. The publication of user content creates legal risks for the website operator. For instance, user content many infringe copyright or contain defamatory material. ...

22. Business website terms and conditions

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This document has been created for business brochure websites, and is suitable for the websites of both small and large businesses. It includes all the standard provisions in our generic website T&Cs documents, which cover such matters as acceptable use, user content, disclaimers of liability and disclosures mandated by statute. In addition, a set of special provisions are included, which relate specifically to business ...

23. Online shop terms and conditions

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These terms and conditions can be used to regulate the relationship between a web store operator and users of that web store. They should be used in combination with terms and conditions governing the sale of products, and a website privacy policy. This document is an adapted version of our standard website terms and conditions document. It includes all the main provisions of that standard ...

24. School website terms and conditions

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Most schools now have a website, but many do not have adequate legal documentation. This template has been designed to make the creation of terms and conditions for a school website easy. The template includes provisions dealing with copyright in the website, acceptable use of the website and liability in relation to the use of the website. The template assumes that the website does not ...

25. Club website terms and conditions

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A website can be a great asset for a membership-based club; and all club websites should incorporate appropriate terms and conditions of use. Club websites may serve a range of functions: promoting the club to potential members; encouraging and facilitating new membership applications; helping with club administration; and allowing club management to communicate with the membership. More sophisticated club websites will also allow members ...

26. Digital store terms and conditions

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These terms and conditions are designed to cover the use of a digital store - that is, the use of a website that sells downloadable digital products. To be clear, this document does not cover the sale and licensing of digital products, as to which see our range of download terms and conditions. This document is suitable for use in relation to digital stores selling a ...

27. Affiliate website terms and conditions

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This affiliate website terms and conditions template may be used by owners of websites that produce income by means of affiliate links. This document is concerned with the legal relationship between the affiliate and users of the website; it is not meant to regulate the legal relationship between the affiliate and third party merchants. The template allows for the creation of terms and conditions crafted ...

28. Legal website terms and conditions

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There is a great deal of legal information on the web. Much of this information is published on websites with a legal focus, whether those of law firms, barristers' chambers, NGOs, legal journals, legal support businesses or individual lawyers. The legal information comes in many forms: subject introductions, summaries of statutes, case reports, professional practice notes, academic analysis, and so on. One risk that almost ...

29. News website terms and conditions

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News websites come in many shapes and sizes, from generalist newspaper sites with millions of readers to specialist journals covering a very particular area or field. This terms and conditions template has been designed to deal with the specific legal issues that commonly affect such websites. The template includes special clauses covering: the representation of different viewpoints on a website, reader comments and RSS news ...

30. Medical website terms and conditions

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Template T&Cs that may be used to establish and regulate the legal relations between medical website publishers and their users, both casual and registered.

31. Online booking terms and conditions

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Event bookings taken online are subject to special regulations in the E.U. and the U.K.. These terms and conditions are designed to help event organisers to comply with those regulations and to reduce their risks in relation to the taking of bookings online.

32. Email marketing agreement

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This email marketing agreement can be used in relation to three different kinds of email marketing service. First, where a service provider is actively managing a campaign for the customer. Second, where the service provider is making available a platform to allow the customer to conduct their own campaigns. Third, where both types of service are being provided. Different legal issues affect the different types ...

33. Email marketing terms and conditions

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Email marketing is an important component of a comprehensive online marketing strategy, allowing as it does direct access to interested customers and prospects. However, there are risks with email marketing. Laws regulate the sending of bulk/commercial emails, and also the processing of personal data, which can include email addresses as well as individual names. With respect to personal data processing, this document has been ...

34. Social media marketing agreement

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This social media marketing agreement has been designed to regulate the relationship between a provider of social media marketing services and a client for those services. The core definition of social media marketing services included in the agreement covers: (i) content production, publication, distribution and promotion; (ii) online account creation and management; and (iii) analytics. The exact services to be provided under a particular contract ...

35. Social media marketing terms and conditions

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Social media marketing includes a range of different activities. For instance: online account creation and management, content creation, content publication, content promotion and analytics. These terms and conditions provide a legal framework for these sorts of services. The scope of social media marketing services will vary greatly from contract to contract. For this reason, the scope of the services is to be set out in ...

36. SEO terms and conditions

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This document may be used to create standard terms of business for an individual, partnership or company offering search engine marketing (SEM) services. SEO services present risks for both the service provider and the customer. The service provider, for instance, will need a certain amount of cooperation from the customer; without adequate cooperation, it may be very difficult for the service provider to get results. ...

37. Digital content distribution terms and conditions

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Where digital content is supplied by a website user to a website operator for resale, the legal basis of the parties' relationship should be set down in writing. That is the purpose of these terms and conditions. A licensing clause is included in the terms and conditions, setting out the basis upon which the website operator may use the digital content, and also the basis ...

38. Domain name licence agreement

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Under this agreement one party may permit another to use a domain name for an agreed period or an indefinite period. The party that owns the domain name, the licensor, gives certain assurances to the licensee that the domain name will remain available to the licensee during the term of the agreement. The other party, the licensee, gives undertakings that it will not use the ...

39. Domain name sale agreement

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This agreement may be used in relation to the sale of a domain name, or a collection of domain names, by one person or company to another. The agreement includes provisions allowing for the price to be held in escrow by a third party, pending the completion of the transfer of the domain name. Different domain name extensions are regulated by different bodies and you ...

40. Health and fitness website terms and conditions

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The health and fitness niche presents some special risks for website operators. This terms and conditions template is designed both to help operators to comply with the law relating to the operation of a website and to manage those special risks. For example, all forms of exercise may lead to injury, and for some forms of exercise the risk of injury is non-negligible. If ...

41. WiFi terms and conditions

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This WiFi terms and conditions document can be used to regulate the use of a public WiFi service, such as a service offered by a restaurant or cafe. The terms and conditions assume that the service will be provided free-of-charge. If the service is chargeable, you may need additional clauses. A brief "fair use" policy is included in the document. The fair use ...

42. Affiliate terms and conditions

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If you are operating a direct affiliate programme, under which you as merchant will contract directly with affiliates, rather than going through an affiliate network, then these affiliate terms and conditions may be right for you. They set out the rights and obligations of the affiliate, the commission payable to the affiliate, the manner of accounting for that commission, as well as all the usual boilerplate.

43. News and affiliate website terms and conditions

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These T&Cs are designed for websites that marry news content with affiliate income - a common pairing. They include provisions covering both casual visitors and registered users. Whilst casual visitors will not usually be asked to give any specific agreement to the T&Cs, registered users should be required to agree the T&Cs as part of the registration process. Clauses in these T&Cs ...

44. Review website terms and conditions

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These T&Cs have been designed for websites the core purpose of which is the publication of reviews. The reviews may be of products, services, locations, events or artistic works. The T&Cs include detailed provisions relation to the supply of reviews, their licensing and their content. In addition, they include all the standard provisions from our generic website T&Cs documents, covering such matters ...

45. Lead generation website terms and conditions

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One of the main goals of a typical business website will be the generation of commercial leads. Most business websites will aim to generate leads for the business that operates/publishes the website; but some websites will aim to generate leads for third party businesses. In this case, the business generating the leads will usually be compensated in some way for the provision of leads ...

46. Social network terms and conditions

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This is a T&Cs template for social network websites. It should be used to indicate a website's rules and policies, and the rights and obligations of those who use the website. T&Cs based on the template provide a limited licence to social network users, who are permitted only to view, download to a web browser cache and print pages from the social ...

47. Q&A website terms and conditions

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A Q&A website allows users to publish questions, with the questions then being answered by designated experts or by other users, or by some combination of experts and users. Whether a Q&A website is very general in nature (eg Yahoo Answers) or limited to a particular niche (eg the SEQ Legal Q&A), the website will face a similar set of legal issues, ...

48. Competition website terms and conditions

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Competitions are a great promotional tool for some types of website. They increase user engagement, and, with modern web technologies, can be organised and managed with relative ease. However, publishers do need to consider the legal implications of running online competitions. In many cases, the most critical legal issue is the avoidance of gambling legislation. If a competition is regulated under the Gambling Act 2005, ...

49. Blog, affiliate and digital store terms and conditions

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These terms and conditions have been created for websites that include a blog, affiliate links and offer digital downloads for sale. The terms and conditions are an amalgamation of the provisions from three of our other website terms and conditions documents. First, they include provisions from our blog terms and conditions, notably those relating to user content and RSS feeds. Second, they include provisions from ...

50. Directory website terms and conditions

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Each of these documents has been created for use on a directory website: that is, a website giving businesses or other organisations the opportunity to publish information about themselves in some pre-defined listing format. The terms and conditions come in three favours: the first is suitable for websites with only free directory listings; the second is suitable for websites with only paid directory listings; and the third is suitable for websites with both free and paid directory listings.