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1. Privacy and cookies policy

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From a lawyer's perspective, the key purpose of a website privacy and cookies policy is to help a website operator comply with data protection and cookies legislation. Across the EU, since 25 May 2018, that has meant compliance with the General Data Protection Regulation (GDPR), as well as the ePrivacy Directive and national implementing legislation. One of the principles of the GDPR is transparency: ...

2. Privacy policy

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This is a website privacy policy template. It may be used in relation to many different types of website. The main purpose of a privacy policy is to help a website operator to comply with information disclosure obligations under data protection legislation. Across the EU, that means compliance with the General Data Protection Regulation (GDPR). Within the UK, the Data Protection Act 2018 applies. Failure ...

3. Software licence, support and maintenance agreement (premium)

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If you are licensing software and providing maintenance and support services to customers as part of the same package, you should consider this template. This software licence, maintenance and support agreement is flexible enough to be used with a wide range of licensing models, including where software is licensed on the basis of particular number of installations or concurrent users. The maintenance services covered include ...

4. Data processing agreement (controller-processor)

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This data processing agreement has been designed to help data controllers to transfer personal data to data processors in a way that complies with the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). The GDPR will come into force on 25 May 2018. If you have a subsisting data processing agreement that will be replaced by this document, you should specify the effective date ...

5. SaaS agreement (premium)

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This is a detailed template agreement designed to cover the provisions of software as a service to a customer. It is highly flexible, and includes many optional provisions - albeit at the cost of some complexity. This document extends our standard SaaS agreement template, including the following additional provisions: (i) an acceptance testing procedure; (ii) a change control procedure; (iii) contract management provisions, covering party representatives ...

6. Privacy and cookies policy (online shop)

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This privacy and cookies policy template has been designed for online stores selling goods, including B2B stores, B2C stores and those supplying goods both B2B and B2C. The policy sets out details of the processing of personal data by the online store in accordance with UK/EU laws concerning the protection of personal information - including the General Data Protection Regulation. The core of the policy ...

7. SaaS agreement (standard)

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This software-as-a-service agreement template builds upon the provisions of the basic version. In addition to the provisions of the basic agreement, this document includes: (i) an optional background section, where the parties can set out general information about the circumstances leading to the execution of the agreement; (ii) indemnities, allowing for the considered allocation of specific risks between the parties; (iii) an ...

8. SaaS terms and conditions (premium)

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This premium software-as-a-service (SaaS) terms and conditions document contains all of the provisions in the standard version, but with a number of additions. The additions include: (i) provisions covering the formal acceptance of the system by the customer; (ii) provisions covering customisation work performed by the service provider; (iii) much more detailed contract management provisions; (iv) optional requirements relating to customer computer ...

9. SaaS terms and conditions (standard)

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This T&Cs template can be used to create professional legal documentation for software provided as a service. The template has been designed for business-to-business services, and should not be used in relation to customers who are consumers. Two different provisions concerning the entry into force of the T&Cs are included. First, the T&CS may be agreed by the parties signing ...

10. Personal data breach notification policy

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This is a personal data breach notification policy, which sets out the procedures to be followed by a business in the event that personal data stored or processed by the business is subject to a breach. The policy has been created with SMEs in mind. The policy is designed to aid compliance with the General Data Protection Regulation or GDPR, and takes account of the ...

11. Privacy and cookies policy (lead generation)

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This privacy and cookies policy template has been adapted for websites that earn money by passing leads or prospects to third party suppliers or service providers. Generating leads inevitably involves the collection of personal data. Typically, a lead generation website will collection users' names, email addresses, postal addresses and telephone numbers, as well as information about the products or services that they have an interest ...

12. SaaS agreement (basic)

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This short-form agreement has been designed for use in relation to the provision of a business-to-business software service. The core provisions of the agreement are very similar to those in our standard and premium SaaS agreements, but this document lacks many of the optional and extended clauses in those agreements. The document would usually be signed by each party. If you are ...

13. SaaS terms and conditions (basic)

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This is a short-form SaaS terms and conditions, with support and maintenance provisions. The document sets out the basis upon which a customer may use a hosted software system. Rights of usage are expressed both positively, stating what the customer is permitted do do, and negatively, with a list of limitations and prohibitions. Usage may optionally be governed by a distinct acceptable use policy ( ...

14. Privacy and cookies policy (social networking)

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A website privacy and cookies policy can have more than one purpose. From a lawyer's perspective, the primary concern is compliance with disclosure of data protection legislation. Across the European Union, that means compliance with the General Data Protection Regulation and related legislation. However, there are also marketing and user relations perspectives. Users expect website privacy policies and practices to be fair. For some ...

15. Data processing agreement (processor-sub-processor)

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This agreement can be used to enable the transfer of personal data from data processors to sub-processors in a way that complies - or may comply - with the GDPR or General Data Protection Regulation (Regulation (EU) 2016/679). This document can sit alongside a services agreement, and can be used to supplement a services agreement that has been previously executed. The substantive terms are very ...

16. Data retention policy

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This management-level data retention policy should be used to codify the policies and procedures of an organisation in relation to the archiving and deletion of data. The driving force behind the adoption of many retention policies is the General Data Protection Regulation (GDPR), but the suggested drafting in this document covers non-personal as well as personal data. To make effective use of this ...

17. Services marketplace website terms and conditions

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This document can be used to create terms and conditions for a services marketplace website - that is, a website that enables users to come together to buy and sell services. The marketplace operator is not intended to be a party to the specific contracts between service providers and customers. Payments by service providers to the marketplace operator may take the form of fees and/or ...

18. Software development, licence, support and maintenance agreement (premium)

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This is a full-length software development, licence, support and maintenance agreement template under which the software is licensed to the customer. Although the software (or at least, some elements of the software) developed under this agreement will be developed for a particular customer, that customer does not own the copyright and other intellectual property rights in the software. Those rights stay in the hands ...

19. Consultancy agreement (standard)

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For many consultancy arrangements, this standard agreement will represent a sensible compromise between legal certainty and protection on the one hand, and documentary complexity on the other. It builds on our basic consultancy agreement, without including all of the optional provisions of the premium consultancy agreement. Issues that are not covered in the basic document but are addressed in this standard document include: the provision ...

20. Cookies policy

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In the UK, the use of cookies on websites is regulated by the Privacy and Electronic Communications (EC Directive) Regulations 2003 (as amended). Cookies are also affected by the General Data Protection Regulation. This policy can be used to help you comply with the information disclosure requirements in that legislation relating to cookies. The policy should be used in conjunction with, or as an element ...

21. Website terms and conditions (standard)

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These website terms and conditions contain the core provisions usually required for free-to-use websites. In sophistication, this document sits between our website disclaimer and the premium website terms and conditions. In addition to the provisions in the website disclaimer, these terms and conditions cover: age limits on the use of the website; user registration and accounts; cancellation and suspension of those accounts; licensing ...

22. Non-disclosure agreement (mutual, premium)

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This mutual non-disclosure agreement protects both parties to a contract by providing that neither party may disclose the other's confidential information. This is the premium version of our non-disclosure agreement template and as such is more comprehensive than our standard version, incorporating a wider range of provisions and addressing a wider range of circumstances. If two businesses plan to work together, it ...

23. Web services terms and conditions

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This terms and conditions templates covers a wide range of different web-related services. The core services covered are web development, web hosting, and web support services. In addition, the terms and conditions include schedules regulating domain name registration services, SSL certificate purchases and web marketing services. A skeleton statement of work is included with the terms and conditions. Each time the parties agree a ...

24. Referral partner agreement

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Under this referral partner agreement, a service provider may appoint another business to refer customers. In exchange for each referral, the service provider will pay commission to the referral partner. The agreement assumes that the service provider will operate some kind of referral tracking system, and that commission will be payable in respect of customers attributed to the referral partner by that system. There may ...

25. Subscription website terms and conditions

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Subscription-based access to information, resources and tools is an common model for web-based businesses. For the services provider, subscriptions provide a predictable income stream; for the customer, subscriptions allow service access with low up-front costs. If the service is not what the customer expects or needs, then the subscription can simply be cancelled. The key features of a web-based subscription service ...

26. End user licence agreement

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This document is an end user licence agreement (EULA) for software. It sets out the rights and obligations of the licensor on the one hand, and of the customer or user on the other. The document may be adapted for use where the licence is being agreed upon purchase/opening (shrink-wrap), download (Web-wrap) or installation (click-wrap). The document may be used for ...

27. Non-disclosure agreement (unilateral, standard)

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This non-disclosure agreement will help protect confidential information that one person or organisation supplies to another. The core provisions of the agreement include a definition of confidential information, restrictions on the use and disclosure of that information, exceptions to those restrictions and rules regarding the treatment of that information upon termination of the agreement. This document is standard length, omitting some of the provisions ...

28. Directory website terms and conditions (free and paid)

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Our directory website terms and conditions are designed for use in relation to online listings services, especially those offering both free and paid listings. The T&Cs include detailed rules on what is (and what is not) permitted in the directory, covering both the content and the purpose of the submission. There is an express licence, setting out what the website operator is permitted to ...

29. Marketplace website terms and conditions

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Marketplace websites are those that enable users to come together to sell and purchase products. This terms and conditions document has been designed for such marketplaces, providing that the products in question are physical products. The marketplace-specific provisions in the terms and conditions are organised around the concepts of "stores" and "listings". Each seller may create one or more stores; and each seller may ...

30. Non-disclosure agreement (unilateral, premium)

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This is a premium one-way NDA (non-disclosure agreement) template, designed to protect the confidential information that one person discloses to another. It may be suitable for use in many different circumstances where confidential information is being disclosed. For example, the premium NDA may be used in relation to the disclosure of an invention, a copyright work or a business idea, proposal or plan. ...

31. Non-disclosure agreement (mutual, standard)

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This is a mutual non-disclosure agreement (NDA) which protects the information of both parties. In many circumstances, businesses use mutual NDAs even where it is not certain that both parties will be supplying confidential information. There are two good reasons for doing this: first, it is often easier to agree the terms of a mutual document; second, if the other party does in fact ...

32. Website terms and conditions (premium)

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This is the "premium" version of our website terms and conditions document, and is suitable for use on a wide range of websites. The document is an extended version of our "standard" website terms and conditions. It includes, over-and-above the standard document terms: an indemnity protecting the website operator; provisions regarding other websites; more sophisticated user content provisions; a trade mark clause; and ...

33. Consultancy agreement (premium)

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This consultancy agreement allows for a great deal of flexibility in the structuring of the legal relationship between the consultant and the client. It is particularly suitable for more complex arrangements involving valuable deliverables, IP licences or assignments, the disclosure of sensitive information and/or close cooperation between the parties. This premium agreement goes further than the standard version in relation to the definition of ...

34. Consultancy terms and conditions (premium)

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This long-form consultancy terms and conditions document is highly flexible, and can be adapted to cover a very wide range of different consultancy arrangements. An outline statement of work is provided as an attachment to the terms and conditions, the idea being that whenever the customer wishes to order services from the consultant, a completed statement of work is agreed, which incorporates the terms ...

35. Social media marketing agreement

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This social media marketing agreement has been designed to regulate the relationship between a provider of social media marketing services and a client for those services. The core definition of social media marketing services included in the agreement covers: (i) content production, publication, distribution and promotion; (ii) online account creation and management; and (iii) analytics. The exact services to be provided under a particular contract ...

36. Software licence, support and maintenance agreement (standard)

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This document represents a compromise between the coverage and flexibility of the premium version of our software licence, support and maintenance agreement on the one hand, and the usability and simplicity of the basic version of that agreement on the other. The core provisions covering software licensing, software maintenance and software support are very similar across the three documents. The main differences lie in the ...

37. Social network terms and conditions

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This is a T&Cs template for social network websites. It should be used to indicate a website's rules and policies, and the rights and obligations of those who use the website. T&Cs based on the template provide a limited licence to social network users, who are permitted only to view, download to a web browser cache and print pages from the social ...

38. Subscription website terms and conditions (B2B)

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This terms and conditions template has been designed for websites that offer content and/or functionality to businesses on a subscription basis. The terms and conditions allow for free subscriptions in addition to paid subscriptions. Moreover, they allow for different levels of paid subscription (to be described in detail elsewhere on the website). In some respects, these terms and conditions are similar to our cloud ...

39. Affiliate website terms and conditions

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This affiliate website terms and conditions template may be used by owners of websites that produce income by means of affiliate links. This document is concerned with the legal relationship between the affiliate and users of the website; it is not meant to regulate the legal relationship between the affiliate and third party merchants. The template allows for the creation of terms and conditions crafted ...

40. Web marketing agreement

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This agreement has been designed to regulate the relationship between a provider of web marketing services and a customer. It deals with a wide range of different services, and for this reason is a relatively complex document. It can however be simplified during editing. The agreement has provisions covering: marketing consultancy, the supply of content for websites, email marketing (including the provision of a hosted ...

41. Web design and development agreement (standard)

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In creating this web design and development agreement, we have tried to balance flexibility with usability. This agreement includes all the provisions of the basic version of the agreement, and on top of that a range of optional provisions. However, it does not try to cover so much ground as the premium version of the agreement. The core provisions, which are also in the basic ...

42. Non-disclosure agreement (invention)

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This non-disclosure agreement (NDA) is a lightly modified version of our "unilateral" NDA document, designed for use in relation to the disclosure of an invention and related information by an inventor to a potential industrial or commercial partner. Note that potentially patentable inventions should be kept confidential. A failure to do so may prevent the grant of a patent, or render a granted patent ...

43. Translation services terms and conditions

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These are standard terms and conditions for a business providing translation services. The terms and conditions include warranties from the client in relation to the source material. For instance, the client warrants that the source material will not infringe any third party rights. Subject to this client warranty, the translator warrants that the translation will not infringe any third party rights. This document assumes that ...

44. Source code licence agreement

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Although software developers may jealously guard their source code, from time to time it may need to be disclosed to others. For example, a developer may be required to disclose source code to another developer who is quoting for the provision of development services; alternatively, source code may need to be disclosed as part of a security review. This source code licence agreement might equally ...

45. Social media marketing terms and conditions

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Social media marketing includes a range of different activities. For instance: online account creation and management, content creation, content publication, content promotion and analytics. These terms and conditions provide a legal framework for these sorts of services. The scope of social media marketing services will vary greatly from contract to contract. For this reason, the scope of the services is to be set out in ...

46. Consultancy agreement (basic)

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Consulting services come in many forms and vary in complexity. This basic consultancy agreement is designed for consulting engagements that fall at the simpler end of the spectrum. Matters covered by this agreement include the provision of services, the amounts to be paid by the customer, payment terms, warranties and limitations of liability. The agreement also includes an optional licence permitting the customer to use ...

47. Web design and development agreement (premium)

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This is a highly flexible and sophisticated web design and development agreement, suitable for use in a wide range of different situations. This agreement is based upon the standard version of our web design and development agreement, and includes all the provisions of that document. Additional provisions in this document cover the management of the software development project and a formal change control procedure (with ...

48. Online shop terms and conditions

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These terms and conditions can be used to regulate the relationship between a web store operator and users of that web store. They should be used in combination with terms and conditions governing the sale of products, and a website privacy policy. This document is an adapted version of our standard website terms and conditions document. It includes all the main provisions of that standard ...

49. Non-disclosure agreement (web design)

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Web designers and developers need to know the details of a project before quoting; but their clients are often concerned about disclosing their business ideas without any form of legal protection. Those ideas usually need to be disclosed before a full web design or development contract has been executed, so the client cannot usually rely upon confidentiality clauses in the designer's or developers T& ...

50. Business website terms and conditions

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This document has been created for business brochure websites, and is suitable for the websites of both small and large businesses. It includes all the standard provisions in our generic website T&Cs documents, which cover such matters as acceptable use, user content, disclaimers of liability and disclosures mandated by statute. In addition, a set of special provisions are included, which relate specifically to business ...

51. Email marketing agreement

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This email marketing agreement can be used in relation to three different kinds of email marketing service. First, where a service provider is actively managing a campaign for the customer. Second, where the service provider is making available a platform to allow the customer to conduct their own campaigns. Third, where both types of service are being provided. Different legal issues affect the different types ...

52. Dating website terms and conditions

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This terms and conditions document was created for subscription-based dating websites. Special provisions relating to dating include clauses requiring personal profiles to be accurate and kept up to date, and a disclaimer of liability in relation to the behaviour of other users of the website, whether on or off the website. Naturally, the website operator is not in a position to guarantee that other ...

53. Data sharing agreement (mutual)

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This agreement will help you to regulate the sharing of personal data by two companies or other organisations, where each party will act as a controller with respect to the shared data. The document may be used whether the parties will exercise their authority as controllers independently or jointly. Unlike in the case of controller-to-processor transfers, there is no mandated set of clauses ...

54. Software development and maintenance agreement (premium)

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This is the most sophisticated version of our software development and maintenance agreement. It incorporates an assignment or transfer or intellectual property rights in the software to the customer. In addition, this version includes a separate licensing clause for framework software - that is, software owned by the developer that will not be assigned to the customer. In addition to the additional clauses relating to intellectual ...

55. Website advertising terms and conditions

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These T&Cs are designed to regulate the relationship between a business purchasing online advertisement publication services and the provider of those services. The T&Cs include obligations to provide the services, limitations upon the scope of the services, warranties relating to the services and the advertisements supplied by the advertiser, a licence from the advertiser to the service provider in respect of the advertisements, ...

56. Web marketing terms and conditions

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Digital marketing services come in many shapes and sizes and these T&Cs are designed to cover a wide range of services. The marketing services that are covered in these T&Cs are: search engine marketing, social media marketing, PPC (and other online advertising) management, email marketing management, hosted email marketing services, the provision of content for websites and general marketing consultancy services. Attached to ...

57. Terms and conditions of sale via website (B2B and B2C)

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Some products are sold both to business customers and consumers; and in some marketplaces, there is no benefit in operating separate B2B and B2C ecommerce websites. All else being equal, it is more efficient to operate a single website serving both types of customer. These terms and conditions of sale have been designed to regulate the sale of such products on such websites. From a ...

58. Website disclaimer

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website legal notice

59. Consultancy terms and conditions (standard)

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This is a T&Cs-style consultant contract, which may be used for example in relation to management consultancy, business consultancy and/or IT consultancy services. The contract assumes that the specifics of any engagement will be recorded by the parties in another document, referred to in this template as a statement of work. A skeleton version of the statement of work is provided. This ...

60. Recruitment website terms and conditions

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This document has been created for recruitment websites - that is, websites that bring together employers and jobseekers. The terms and conditions make a number of assumptions about the functionality of the website: that recruiters will pay for access to services (or at least some of the services); and that service will be free for jobseekers. However, the terms and conditions do not make many assumptions ...

61. Cloud service terms and conditions (B2B)

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These terms and conditions may be used with respect to a cloud-based software service supplied to businesses. The T&Cs are designed to be incorporated into an automated online sign-up procedure; they should not be used where the customer will expect to be in a position to negotiate the document. The terms and conditions are designed with the protection of the interests of ...

62. Digital marketplace website terms and conditions

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A digital marketplace is a forum for users to buy and sell digital products. These terms and conditions have been designed to help website operators regulate the various legal relationships that arise out of the operation of such a marketplace. The document is not specific to one particular type of digital download, and may in principle be used for ebooks, audio files, video files, software ...

63. App EULA

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This end user licence agreement (EULA) has been designed for software developers that publish applications for smartphones and similar devices. It can be used for both B2B and B2C software, and for both free and paid software, subject to the comments below on cancellation rights. The vast majority of smartphone apps are delivered to users through a distribution platform, such as the Google Play store. ...

64. IT support terms and conditions (premium)

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IT support can cover a range of different services. This terms and conditions template has been designed to cover the following: (i) general support in relation to software; (ii) general support in relation to hardware; (iii) assistance with set-up, installation and configuration; (iv) the supply of hardware; and (v) the supply of third party software. As the premium version of our IT support services ...

65. Software development agreement (premium)

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This full-length software development agreement is highly flexible. It contains a wealth of optional and alternative provisions, and can be adapted for use in a wide range of software development scenarios, including those involving corporate clients. The agreement assumes that the new intellectual property rights in code produced by the developers will be assigned (ie transferred) to the customer. However, pre-existing code ("framework ...

66. Software support agreement (basic)

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This is a short-form software support services agreement template, designed with ease-of-use in mind. Although comparatively short, and optional service level agreement is included with the document as a schedule. This schedule may be used to provide detail about how the services will be provided. If you are looking for a more sophisticated document, please consider our standard and premium software support ...

67. Software licence agreement (basic)

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This is a short form B2B software licence template, in traditional "agreement" form. The central provision of the template is the licence itself. The licence may be limited to particular actions (eg installing or using the software), to particular dates (eg during the term of the agreement), to particular locations (eg within the UK) and/or to particular users (eg employees of the customer). The ...

68. Subcontractor framework agreement (standard)

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This subcontractor agreement may be used where a business wishes to appoint a subcontractor to provide services (such as IT services), whether those services are in fact provided to that business or to the customers of that business. It is a framework agreement, inasmuch as the signature of the agreement itself does not create any services obligations. Instead, the document provides a framework through which ...

69. Software licence agreement (premium)

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This is a long-form software licensing agreement, designed to be used by software vendors and their customers. Under the agreement, the licensor grants to the licensee a right to use the software subject to certain express restrictions; the agreement does not transfer the ownership of any copyright in the software to the licensee. As well as the core software licensing provisions, many optional provisions ...

70. Non-disclosure agreement (business venture)

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Business venture discussions usually involve the exchange of confidential information such as business plans and financial data, and it is common for the parties to enter into a non-disclosure agreement to protect that information. This is a mutual or two-way agreement, protecting the information of both parties. The default provisions are mirror images, but the agreement can be adapted so that different rules ...

71. Consultancy and commission agreement

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This agreement may be used to record the terms upon which a consultant is appointed by a client, where the consultant will be paid (in whole or part) on the basis of commission. This agreement is not suitable for employees, whether or not paid by commission. In addition to combining the provisions of our standard consultancy agreement with those of our commission agreement, this document ...

72. Non-disclosure agreement (media concept)

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If you are supplying an idea about a book, film, game or other media concept to a publisher or other media corporation, you may want to protect that idea using a non-disclosure agreement. This document has been designed for use in exactly this situation. A confidentiality agreement is no guarantee that your ideas will not be misappropriated. Nonetheless, there are a number of good ...

73. Bookkeeping terms and conditions

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These T&Cs are designed for a bookkeeping services business to use as its standard terms of trading. The T&Cs are, as at the date of drafting, broadly consistent with the codes of ethics and rules promulgated by the principal bookkeeping industry bodies in the UK, namely the Institute of Certified Bookkeepers (ICB), the International Association of Book-keepers (IAB) and the Association of ...

74. Delivery policy

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£14.40
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12
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This delivery policy (or shipping policy) is meant to serve either as (i) guidance for customers so that they have a general idea of when to expect delivery of their goods, or (ii) a legally-binding contract placing obligations on the seller. It explains what the customer should do in the event of any issues with the delivery, including non-delivery and loss. Customers will ...

75. Website hosting agreement

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£36
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30
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This is a hosting agreement for particular websites. Under this agreement, one party (the host) agrees to provide web hosting services in relation to a particular website or websites of the other party (the customer). The technical details of the hosting should be set out in the schedule to the agreement. The hosting agreement is suitable for customers that are businesses; it is not suitable ...

76. Cyber security incident response policy

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£24
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20
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This policy provides organisations with a pre-structured way of describing their policy in the event of a cyber security incident. Policy users may be a small group within an organisation, or this policy may be given to all personnel as guidance in the event of an incident. Unlike an employee, contractor or B2B cyber security policy this is not intended to be a legal ...

77. Web services and photography agreement

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£120
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The services that are or may be covered by this agreement are web design and development, web hosting, web support and maintenance, web marketing and photography. The core of the document is a set of general terms and conditions that apply to all of the services. Provisions relating to particular services are set out in the schedules. Accordingly, if you wish to use this document, ...

78. Medical website terms and conditions

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This template may be used to create the terms and conditions for a medical information website. The medical information may be wholly or partially unavailable to unregistered users. However, the template is unsuitable for websites requiring users to pay for access to the information. The publication of medical information carries with it special risk. A reader might refrain from seeing a doctor, stop taking medication ...

79. Software development and maintenance agreement (basic)

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38
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This relatively straightforward agreement is designed to cover the development of software by a developer for a customer, the assignment of intellectual property rights in that software to the customer, and the provision of ongoing maintenance services - in the form of updates and upgrades - to the customer. The development services provisions include a fundamental obligation to provide the services (or to endeavour to provide the ...

80. Informational website terms and conditions

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18
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This document has been designed to govern and regulate the use of a website that publishes information for users. An optional provision relating to the publication of an RSS feed is included. These T&Cs do not include provisions covering user accounts or user content. If your website will include either, you should consider our standard or premium website T&Cs documents. Moreover, these T& ...

81. Consultancy terms and conditions (B2B and B2C)

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£40.80
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This is an adaptation of our standard consultancy T&Cs, with provisions designed for both consumers and business customers. The core clauses require the consultant to provide to the customer, during the term of the contract, consultancy services meeting some defined standard (eg "... with reasonable skill and care ..."). The details of the services should be defined in a separate statement of work. A skeleton statement ...

82. Data protection information notice for customers

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£36
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30
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This notice is designed to help data controllers to comply with the disclosure requirements of the General Data Protection Regulation (GDPR) with respect to customers. This notice sets out the categories of personal data that may be processed and, with respect to each category of personal data, the legal basis of that processing. Where the legal basis is "legitimate interests", then the specific interests should ...

83. Software support and maintenance agreement (premium)

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This is an extended software support and maintenance agreement. The core provisions of this document deal with the support services (helpdesk operation and handling issues raised by the customer) and maintenance services (ongoing update and upgrades) separately. An optional service level agreement is included in relation to each of these services. The document is highly flexible, with a wide range of optional and alternative clauses. ...

84. Classifieds website terms and conditions

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£52.80
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These terms and conditions were created with advertising websites in mind: that is, websites that publish, as a core activity, classified advertisements or other similar kinds of advertisements. They can be used in relation to websites that offer free advertising in addition to paid advertising, but are unsuitable for websites that only offer free advertising. The key provisions of the terms and conditions relating to ...

85. Confidentiality and non-solicitation agreement (unilateral)

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£16.80
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A business's confidential information may include information enabling others to solicit the business's customers, suppliers, contractor or employees, and thereby cause damage to the business. For this reason, you should consider including specific non-solicitation provisions in your non-disclosure or confidentiality agreement. This is a unilateral (or one-way) template, and so it will only serve to protect the information and business ...

86. Assignment of intellectual property rights

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This document can be used to assign intellectual property rights - in other words, to transfer ownership of the intellectual property rights from one person to another. Those rights may be registered and/or unregistered rights. Registered rights include trade marks, patents and registered design rights. Unregistered rights include copyright and database rights. The rights may be assigned with or without a title guarantee. The default ...

87. Training course website terms and conditions

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£52.80
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44
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This template is a variation on our subscription website T&Cs document and has been designed for websites offering training courses on a subscription basis. The course itself may be delivered by means of text, graphic materials, audio and/or video. The T&Cs assume that any audio and video materials will be streamed, although other materials may be downloadable. The T&Cs are suitable ...

88. Plumbing services terms and conditions

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£19.20
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16
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These plumbers' terms and conditions are suitable for use in relation to a wide range of plumbing services, and can be used with business customers, consumers or both. They are designed to be flexible enough to cover one-off jobs or ongoing engagements. The plumbing contract terms include a wide range of protections for the service provider. For example, there are optional provisions to deal ...

89. SEO agreement

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£36
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30
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Search engine marketing (SEM) has come a long way since the days when a handful of meta-tags and a scattering of directory entries amounted to a useful service. Nowadays, SEM works best as part of an integrated marketing strategy, and the service provider's responsibilities do not end when the user clicks on a link in the search engine results pages. This agreement has ...

90. SEO terms and conditions

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£36
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30
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This document may be used to create standard terms of business for an individual, partnership or company offering search engine marketing (SEM) services. SEO services present risks for both the service provider and the customer. The service provider, for instance, will need a certain amount of cooperation from the customer; without adequate cooperation, it may be very difficult for the service provider to get results. ...

91. Web services agreement

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£120
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100
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This agreement may be used to cover some or all of the following services: website design and development, web hosting, support and maintenance in relation to websites, the provision of domain names and SSL certificates and marketing services relating to websites. The agreement consists of some general terms and conditions, which apply to all the services, together with a set of services schedules and a ...

92. Health and fitness website terms and conditions

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£36
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30
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The health and fitness niche presents some special risks for website operators. This terms and conditions template is designed both to help operators to comply with the law relating to the operation of a website and to manage those special risks. For example, all forms of exercise may lead to injury, and for some forms of exercise the risk of injury is non-negligible. If ...

93. Terms and conditions for the supply of services (premium)

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£50.40
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This is the T&Cs-style equivalent of our premium services agreement. It has been created for use in relation to business-to-business services, but makes few assumptions about the nature of those services. It incorporates a range of optional provisions to make adaptation easier. It does not, however, include any provisions to deal with regulations that may apply to a particular industry or ...

94. Commission, confidentiality and non-solicitation agreement

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£40.80
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34
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This is a template commission, confidentiality and non-solicitation agreement. The template is suitable for use to document the payment of commission by one person to another in respect of a defined type of event. For example, commission may become payable upon the introduction or referral of a new customer. The agreement also includes distinct confidentiality and non-solicitation provisions. These provisions may be removed, ...

95. Terms and conditions of sale via website (B2C)

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£31.20
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26
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This template may be used to create terms and conditions to govern the sale of physical products, through a website, to consumers, under a contract governed by English law. The template does not make any assumptions about the types of products sold (although the sale of some types of products will of course be subject to special regulation, which will not be accounted for in ...

96. Social directory, affiliate and advertising website terms and conditions

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£60
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50
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This template combines the provisions of our terms and conditions templates for directory websites, social networking websites, affiliate websites and advertising websites. The provisions relating to directories cover both free directory entries and those for which a person seeking a listing must pay - although it is a straightforward matter to omit either the free listing provisions or the paid listing provisions. The social networking provisions ...

97. Web design and development terms and conditions (basic)

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£24
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20
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When using this document, the parties (the web developer and the customer) sign a statement of work that sets out all the details of the project, such as the specification for the website and the timetable for completion of the project. By signing the statement of work, the parties agree to the legal T&Cs attached to the statement. Those legal T&Cs are nearly ...

98. Software licence and support agreement (standard)

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£60
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50
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Under this agreement, software is supplied and licensed to a customer, and the licensor undertakes to provide support services in relation to that licensed software. The agreement contemplates the provision of set up (installation, configuration and integration) services to the customer, although it can be used where there are no such set up services. Following the supply of the software and the provision of set ...

99. Paid directory website terms and conditions

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£50.40
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42
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These terms and conditions are intended for directory websites offering paid listings. The type of listings can vary. For example, the website could list other websites, or businesses, institutions, locations or individuals. It is assumed that those purchasing directory listings are businesses, and not consumers. The terms and conditions favour the interests of the directory operator rather than the user. The user is required to ...

100. Software licence, support and maintenance agreement (basic)

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£55.20
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46
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This short-form contract template covers the supply and licensing of software, and the provision of support and maintenance services in relation to the licensed software. The software may be supplied via the internet or on physical media. The licensing provisions are relatively flexible, allowing for different approaches to: (i) permitted and prohibited uses; (ii) authorised and unauthorised users; and (iii) licensing limitations. Support covers ...